Unable to update Advanced Search addon

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 1 month ago.

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  • January 9, 2020 at 1:51 pm #524846

    Sophie Easton
    Free User
    Post count: 9

    Hello

    I have an active licence for the Advanced Search Single Site addon, but have just tried to run the recommended update to ‘GeoDirectory Advanced Search Filters’ in WordPress and I get this message:

    An error occurred while updating GeoDirectory Advanced Search Filters: ( more info ) – Download failed. Unauthorized

    My license key is: [removed]

    I also am not able to add additional advance search options in ‘settings/search’ – I get the message ‘something went wrong’ when I click on the boxes.

    Many thanks
    Sophie

    January 9, 2020 at 4:31 pm #524874

    Kor
    Moderator
    Post count: 16516

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    January 9, 2020 at 10:09 pm #524910

    Sophie Easton
    Free User
    Post count: 9
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    January 10, 2020 at 12:22 pm #525036

    Kor
    Moderator
    Post count: 16516

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    January 10, 2020 at 1:28 pm #525046

    Sophie Easton
    Free User
    Post count: 9

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    February 24, 2020 at 7:16 am #531885

    Sophie Easton
    Free User
    Post count: 9

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    February 24, 2020 at 8:06 pm #532003

    Kor
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    February 24, 2020 at 9:33 pm #532025

    Alex Rollin
    Moderator
    Post count: 27815

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