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Unable to update plugins

This topic contains 8 replies, has 3 voices, and was last updated by  mstopa 9 years, 2 months ago.

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  • Author
    Posts
  • February 19, 2015 at 3:45 am #31341

    mstopa
    Buyer
    Post count: 212

    Hello,

    I am unable to update the search filters, custom post types and location manager plugins.

    I get the message: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    I just changed my PW on both GeoDir and in AutoUpdates.
    Membership is active.

    Thank you.

    Marsha

    February 19, 2015 at 3:47 am #31342

    mstopa
    Buyer
    Post count: 212
    This reply has been marked as private.
    February 19, 2015 at 7:23 am #31348

    Guust
    Moderator
    Post count: 29970

    Your GD forum password seems to be incorrect.
    Can you check that password?

    February 20, 2015 at 2:31 am #31504

    mstopa
    Buyer
    Post count: 212
    This reply has been marked as private.
    February 20, 2015 at 2:51 am #31506

    Guust
    Moderator
    Post count: 29970

    So is your issue fixed?

    February 20, 2015 at 3:42 am #31510

    mstopa
    Buyer
    Post count: 212

    No. Supplying you with correct passwords. Plugins still will not update.

    Thanks,
    Marsha

    February 20, 2015 at 3:50 am #31511

    Guust
    Moderator
    Post count: 29970

    I’ll have to get Paolo to have a look at this.
    You seem to be both a GD member and a ThemesTailor member according to the system.

    February 20, 2015 at 9:23 pm #31562

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    appearently when a TT User upgrades to a full membership, the autoupdate option gets confused.

    For the moment I’ve updated the plugins for you and I’ve asked Stiofan to look into the autoupdate bug for users in your situation.

    Thank you for allowing to spot this.

    February 22, 2015 at 10:41 pm #31730

    mstopa
    Buyer
    Post count: 212

    Thanks Paolo. Much appreciated.

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