Unable to update plugins

This topic contains 5 replies, has 2 voices, and was last updated by  Stiofan O’Connor 9 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • January 14, 2015 at 4:18 pm #27510

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    Hi, I am not able to update my plugins from you. I’m getting this error:

    An error occurred while updating GeoDirectory Custom Post Types: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    It’s happening for the custom post types plugin as well as the payment manager plugin. When I go to auto uploads, my credentials are entered.

    I am having an issue with adding new pricing and I think updated the plugin may help resolve it. My site is bluegrassbrides.com/staging.

    January 14, 2015 at 4:59 pm #27515

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please provide wp-admin details and also your forum login details in a private reply and i will check.

    Thanks,

    Stiofan

    January 14, 2015 at 5:04 pm #27517

    kelsey.rahenkamp
    Expired Member
    Post count: 53
    This reply has been marked as private.
    January 14, 2015 at 5:09 pm #27519

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK you NEED to click “Set as private reply” so only staff can see your post otherwise everyone can see it. (i have changed it now) fortunatly your login details are not working, can you double check them and repost.

    FYI i get a PHP error on login attempt from frontend:

    Fatal error: Cannot call overloaded function for non-object in /home/bluegrassbrides/public_html/staging/wp-content/plugins/google-analytics-for-wordpress/frontend/abstract-class-tracking.php on line 286

    Stiofan

    January 14, 2015 at 5:19 pm #27520

    kelsey.rahenkamp
    Expired Member
    Post count: 53
    This reply has been marked as private.
    January 14, 2015 at 5:27 pm #27524

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket