update 1.3.3 – No Records Found

This topic contains 5 replies, has 2 voices, and was last updated by  Simone 9 years, 4 months ago.

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  • January 7, 2015 at 11:18 am #26590

    Steve Ashton
    Expired Member
    Post count: 72

    Like several others here I updated core then the add-ons as instructed. Everything was fine after updating core then I did the add-ons .. now getting no records found (see attached image). I’ve read through other peoples ‘resolved’ posts but apart from using GD Tools to check database (which was fine) I cannot find out what you have done with other peoples sites.

    Please look at the test site: http://ybm.etempa.co.uk/businessmentors/

    Thanks
    Steve

    January 7, 2015 at 11:19 am #26592

    Simone
    Expired Member
    Post count: 3515

    Hello please provide your login details so we can help you out

    January 7, 2015 at 12:30 pm #26597

    Steve Ashton
    Expired Member
    Post count: 72
    This reply has been marked as private.
    January 7, 2015 at 12:39 pm #26598

    Simone
    Expired Member
    Post count: 3515

    On your website you didn’t run the “Multisite DB conversion check” on the GD Tool (which converts the old database structure to the new one).
    You’re good to go now 🙂

    January 7, 2015 at 12:52 pm #26601

    Steve Ashton
    Expired Member
    Post count: 72

    Thanks Simone, looks great.

    I don’t have multisite, unless you are saying that a seperate site we own ( http://www.inenglish.biz ) is actually linked. Not sure how they could be as both are on seperate servers with seperate databases.

    It would be a good idea to offer update release instructions as it seems that I am not the only one who was unaware we had to do these things after installing the updates.

    Once again

    Thanks !!!

    January 7, 2015 at 12:54 pm #26602

    Simone
    Expired Member
    Post count: 3515

    The fix might be a little misleading, it converts/updates the table to the new structure and it is not for multisite only.. I think in the next releases it will be more clear.

    You’re welcome

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