Update Failed: Download failed. Unauthorized

This topic contains 2 replies, has 2 voices, and was last updated by  Guust 6 years, 7 months ago.

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  • #396755

    Timothy Lambert
    Full Member
    Post count: 7

    I have 11 plugins that will not update. The only site “change” we’ve made since installing GeoDir is that we’ve installed a SSL certificate.

    All 11 plugins get this error: Update Failed: Download failed. Unauthorized

    #396757

    Guust
    Moderator
    Post count: 29970

    The URL of your site has changed, so you will need to de-activate and re-activate the licenses.

    Thanks

    #396758

    Guust
    Moderator
    Post count: 29970

    Try that with one addon, if that is not the problem, post your WP admin and URL details in a private reply and we will have a look.
    Thanks

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