Updated to V2 and search stopped working

This topic contains 7 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #509880

    Jen Thomson
    Buyer
    Post count: 145

    I’ve just updated the directory to v2 and when I search for a town or city it finds no results. Can someone help me figure out what is wrong?

    https://nurturingbirthdirectory.com/

    #509882

    Jen Thomson
    Buyer
    Post count: 145

    I am also having trouble with the user account page and can’t seem to figure out how to display my listings on it so that a user can access their live listings.

    #509883

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    #509926

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    there is a browser password on the site and I cannot see past it.

    For GDV2 try running the setup wizard, which will also install Ninja Forms and UsersWP. Start with these docs to finish your upgrade:

    https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/
    https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/

    As mentioned in the docs you can setup the GD Dashboard widget, or install UsersWP to show users their listings.

    #513984

    Jen Thomson
    Buyer
    Post count: 145

    Hi Alex,

    I thought I got this working but the client has now noticed that search is not working.

    I don’t know if there’s a setting wrong somewhere but nothing is showing for searches like London which should have lots of listings.

    Can someone help? Thanks!

    #513987

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    there is a browser password on the site and I cannot see past it.

    Please post complete credentials so we can take a look.

    Thanks

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    #513988

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    #514172

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket