Updates Failed

This topic contains 8 replies, has 3 voices, and was last updated by  Kiran 6 years, 10 months ago.

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  • July 11, 2017 at 6:20 pm #386596

    Tony Agee
    Expired Member
    Post count: 32

    I am getting failure messages on many plugins and now my site is not working like it’s supposed to.

    Update Failed: Download failed. Unauthorized

    Big problem is advanced search with multiple selection filters just spins the hourglass. This is a client site and needs to be addressed ASAP please.

    July 11, 2017 at 6:29 pm #386601

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    July 11, 2017 at 7:13 pm #386617

    Tony Agee
    Expired Member
    Post count: 32
    This reply has been marked as private.
    July 11, 2017 at 7:16 pm #386621

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please double check the credentials, I’m getting : Invalid Username/Password.

    Thanks

    July 11, 2017 at 7:50 pm #386634

    Tony Agee
    Expired Member
    Post count: 32
    This reply has been marked as private.
    July 11, 2017 at 8:46 pm #386639

    Paolo
    Site Admin
    Post count: 31206

    Hi Tony it looks like everything is updated now, what do you need me to look at?

    Let me know,

    Thanks

    July 11, 2017 at 9:39 pm #386645

    Tony Agee
    Expired Member
    Post count: 32

    The updates are done but advanced search is still freezing with spinning hour glass.

    July 11, 2017 at 11:18 pm #386661

    Paolo
    Site Admin
    Post count: 31206

    There must be a conflict with something else. Did you try to deactivate all non GD Plugins to see if one of them is the culprit?

    July 12, 2017 at 6:35 am #386684

    Kiran
    Moderator
    Post count: 7069

    Hi Tony,

    checked homepage. search page but i can’t recreate problem from my side. Let us provide screenshot and page url on which page you facing this.

    Kiran

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