Updates new licence

This topic contains 8 replies, has 4 voices, and was last updated by  Paolo 8 years, 2 months ago.

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  • March 1, 2016 at 1:34 am #130936

    valentina
    Full Member

    Hi, on February 23, 2016 I renewed my subscription to geodirectory for 6 months.
    but:
    Forum Role: Expired Member, Membership: No active membership, Expiry date: August 23, 2016
    and the automatic license renewal was not working while I was renewing the subscription.
    Now I am in the old system, when I enter the new license keys nothing happens because wordpress fails to update my geodirectory add-ons.
    What can I do?
    thanks
    Valentina

    March 1, 2016 at 10:52 am #131228

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please check now, you had an expired membership which i guess the system was picking up on, i have removed it now, your licence keys migh have changed.

    Thanks,

    Stiofan

    March 2, 2016 at 1:23 am #131953

    Fr. Jay Finelli
    Buyer
    Post count: 6

    I purchased GeoDirectory Location Manager, but when I try to active the license, I receive a message “Not Activated, please renew or seek support.” How do I “Activate” my key?

    March 2, 2016 at 4:19 pm #132351

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    do you have a menu “GeoDirectory > Auto Updates” or “GeoDirectory > Auto Updates / Licencing”?

    If you have the 1st, it requires an old licence.

    I’ve added 1 to your account, you will find it here: https://wpgeodirectory.com/support/members/ipadre

    Add you username (ipadre) and the licence key and update. At that point you will see the menu “GeoDirectory > Auto Updates / Licencing”. In there you will have to add the new licence key.

    Let us know if this helped. If it doesn’t please provide a link and admin credentials in a private reply.

    Thanks

    March 2, 2016 at 6:48 pm #132452

    Fr. Jay Finelli
    Buyer
    Post count: 6
    This reply has been marked as private.
    March 2, 2016 at 6:49 pm #132453

    Fr. Jay Finelli
    Buyer
    Post count: 6
    This reply has been marked as private.
    March 2, 2016 at 6:57 pm #132487

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    all fixed, this is what was missing: https://wpgeodirectory.com/support/topic/missing-update-notifications/

    Thanks

    March 2, 2016 at 7:13 pm #132494

    Fr. Jay Finelli
    Buyer
    Post count: 6

    Thank you!

    March 2, 2016 at 7:15 pm #132496

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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