updates to CPT saving, but not showing.

This topic contains 14 replies, has 3 voices, and was last updated by  Kiran 4 years, 10 months ago.

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  • July 9, 2019 at 7:21 pm #496860

    David Thomson
    Expired Member
    Post count: 37

    HI there, have been adding a lot of listings to our site and when i update a listing, the changes do not take affect.

    For example, on the listing update, i changed out the logo and when i refreshed the site, it still shows the old logo.

    https://onedecom.com/courses/permanent-well-abandonment/

    Also, when i go back to the listing to update, the logo doesn’t even show on the back-end or front end, and looks like there is no image attached. This happens on 100% of the listing updated and is a concern as the user will no be able to see what logo they had uploaded in the first instance.

    I am more concerned that when any user does updates, those updates do not take affect.

    Appreciate your help.

    July 10, 2019 at 6:29 am #496910

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 10, 2019 at 1:19 pm #496960

    David Thomson
    Expired Member
    Post count: 37
    This reply has been marked as private.
    July 10, 2019 at 1:44 pm #496966

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 10, 2019 at 6:50 pm #497041

    David Thomson
    Expired Member
    Post count: 37
    This reply has been marked as private.
    July 11, 2019 at 5:35 am #497072

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    July 11, 2019 at 9:36 am #497095

    David Thomson
    Expired Member
    Post count: 37

    Hi Kira , just noticed that. Will look into and get fixed and let you know.

    July 11, 2019 at 3:45 pm #497133

    David Thomson
    Expired Member
    Post count: 37
    This reply has been marked as private.
    July 12, 2019 at 1:01 pm #497359

    Kiran
    Moderator
    Post count: 7069
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    July 12, 2019 at 8:14 pm #497447

    David Thomson
    Expired Member
    Post count: 37

    HI Kiran,

    Would appreciate your urgency on this one. I have just added the same company now 4 times and still not saving. I added and update twice from then back-end, and then tried a further twice from the front end.

    Getting a bit worried now as we are launching our site soon.

    If you try it i am sure you will be able to replicate it.

    Colin

    July 15, 2019 at 8:47 am #497673

    David Thomson
    Expired Member
    Post count: 37

    Hi folks, any updates if possible?

    July 15, 2019 at 8:51 am #497676

    Alex Rollin
    Moderator
    Post count: 27815
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    July 15, 2019 at 11:15 am #497700

    Kiran
    Moderator
    Post count: 7069
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    July 17, 2019 at 9:26 am #498136

    David Thomson
    Expired Member
    Post count: 37

    We have solved this, it was a custom post type link which no longer existed and was giving a database error.

    July 19, 2019 at 2:00 pm #498602

    Kiran
    Moderator
    Post count: 7069
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