updating a professional gives me error

This topic contains 13 replies, has 5 voices, and was last updated by  Stiofan O’Connor 6 years, 7 months ago.

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  • October 18, 2017 at 1:54 pm #401332

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    updating a professional gives me error:
    https://www.amazon.es/clouddrive/share/6oTMWSOgt3Vkn4j8gCT2Su1AtMb5OHijnSGiYE8Pejb

    Thank you

    October 18, 2017 at 2:36 pm #401341

    Kor
    Moderator
    Post count: 16516

    Hi Abel,

    I’ve just checked that video and I’m not sure what’s wrong there. You’re just scrolling down the Website or did you attach the wrong file? Could you please check or elaborate?

    Thanks!

    October 18, 2017 at 2:47 pm #401344

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    After updating, clicking on “view professional” gives error …
    Thank you

    October 18, 2017 at 8:52 pm #401420

    Paolo
    Site Admin
    Post count: 31206

    What kind of error does it give? It is still not clear.

    To help us help you better, instead of providing videos and screenshots, please provide a link, credentials and step by step instruction on how to recreate the issue.

    That’s the best way to ask for support.

    Videos and screenshots are almost useless, because we cannot inspect or debug them.

    Thanks

    October 18, 2017 at 8:55 pm #401426

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    Thanks Paolo, excuse me, I’ll send them right away as you ask.

    October 18, 2017 at 9:04 pm #401428

    Abel Romero
    Expired Member
    Post count: 206
    This reply has been marked as private.
    October 18, 2017 at 9:26 pm #401443

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I opened the edit screen list of places,
    edited a professional,
    saved the update,
    and viewed the page.

    I also looked at your screenshot.

    Everything seems to work as expected.

    October 18, 2017 at 10:14 pm #401464

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    October 19, 2017 at 1:51 pm #401545

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    Thank you very much Paolo, we are waiting for the answer from the technicians

    October 19, 2017 at 6:38 pm #401581

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    October 20, 2017 at 8:18 am #401670

    Abel Romero
    Expired Member
    Post count: 206

    Hello
    I’ve tested it by disabling all non-GD plugins, the problem keeps popping up
    Thank you Alex

    October 20, 2017 at 9:57 am #401677

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide FTP details and i will debug.

    Thanks,

    Stiofan

    October 20, 2017 at 11:56 am #401693

    Abel Romero
    Expired Member
    Post count: 206
    This reply has been marked as private.
    October 20, 2017 at 1:22 pm #401702

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, the wrong type of quotation marks were used in the translation for GD spanish, i have fixed it now and you can download and replace it https://wpgeodirectory.com/translate/projects/geodirectory/es/default/ . This will fix the issue.

    Thanks,

    Stiofan

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