Updating fail

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 8 years, 8 months ago.

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  • #51879

    Good Faith Hope
    Buyer
    Post count: 66

    Hi guys,

    There was a new Geodirectory update and I was able to successfully update that along with other addons, except for the Events addon. I get the following error:

    An error occurred while updating GeoDirectory Events: Login details for GeoDirectory failed! Please check GeoDirectory > Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I have AutoUpdates correctly configured since it worked for the other addons. I also went to ThemeIsle to see if I could manually update it, but it seems the latest version isn’t available there. I’m concerned about having more problems on my site with the core updated but the Events an older version.

    How can I get this addon updated?

    #51904

    Guust
    Moderator
    Post count: 29970

    Did you synchronize your ThemeTailors account after buying the Events addon?

    #51909

    Good Faith Hope
    Buyer
    Post count: 66

    Thank you!!! I didn’t realize I had to sync it after adding a new plugin. 🙂

    #51911

    Guust
    Moderator
    Post count: 29970

    You’re welcome.

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