UPdating plugins required deactivation of keys

This topic contains 5 replies, has 4 voices, and was last updated by  Josh Ovett 5 years, 11 months ago.

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  • June 19, 2018 at 12:47 pm #435483

    Josh Ovett
    Expired Member
    Post count: 19

    Why when upgrading plugins fail when we have valid license. We are forced to deactivate and re- enter license keys before upgrading. Please advise. This has happened on two sites we recently updated.

    June 19, 2018 at 1:36 pm #435508

    Alex Rollin
    Moderator
    Post count: 27815

    WordPress Easy Updates makes it possible to automatically update the premium addons and we are continuously improving it. We are working on making it better all the time.

    I will flag your question for the developers so they can let us know about this particular issue.

    June 19, 2018 at 2:02 pm #435517

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If you can replicate the issue again just let me know.
    All the issues i have seen have been user issues but you have a full membership and no expired keys so you should be all good. If it happens again let me know and i’ll investigate.

    Thanks,

    Stiofan

    June 19, 2018 at 2:26 pm #435523

    Josh Ovett
    Expired Member
    Post count: 19
    This reply has been marked as private.
    June 19, 2018 at 3:55 pm #435531

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    June 19, 2018 at 8:37 pm #435552

    Josh Ovett
    Expired Member
    Post count: 19

    We do have WordPress Easy Updates installed . and I update it first..

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