Upgrade from v1 to v2 add on update error

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 4 years, 4 months ago.

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  • December 3, 2019 at 4:09 am #519655

    nrfaustralia
    Buyer
    Post count: 15

    Hi i am going through the V2 upgrade. I have followed all instructions, however when i want to update the add ons i get the message “no updates available” even though my addon’s are all at v1 still i have waited and click CHECK AGAIN on the updates button but nothing is changing

    if i click the Update button next to the add on i get the message “The plugin is at the latest version” yet it is not it is in red in the upgrade step through

    I also can’t delete the addon to manually install v2 of the add on either i get an error Failed to Delete Plug In. I’m not sure what to do thanks

    I have WP Easy Updates installed as well I followed all instructions step by step in the migration guide

    December 3, 2019 at 4:14 am #519657

    Guust
    Moderator
    Post count: 29970

    You need to update them in the plugin folder, as normal.
    Please post your URL and WP admin details in a private reply if we need to have a look at your settings.
    Thanks

    December 3, 2019 at 4:50 am #519660

    nrfaustralia
    Buyer
    Post count: 15
    This reply has been marked as private.
    December 3, 2019 at 4:57 am #519661

    Guust
    Moderator
    Post count: 29970

    One of your other plugins is interfering with the GD updates.
    Try this:
    1. Download the current ZIP files from https://wpgeodirectory.com/your-account/
    2. Install https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
    3. Upload the new ZIP files.
    Let us know how that went.
    Thanks

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