upgrade to membership after purchasing add-ons

This topic contains 9 replies, has 4 voices, and was last updated by  Paolo 6 years, 6 months ago.

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  • October 23, 2017 at 5:26 pm #402171

    Lydia Williams
    Expired Member
    Post count: 42

    How do I upgrade to a membership after I have already purchased several add-ons?

    October 23, 2017 at 10:37 pm #402207

    Guust
    Moderator
    Post count: 29970

    You can buy a membership at https://wpgeodirectory.com/downloads/membership/
    Depending on when you bought your addons, there may be some credit we can put through after you bought the membership.

    Thanks

    October 23, 2017 at 10:39 pm #402208

    Lydia Williams
    Expired Member
    Post count: 42

    thanks Guust, how to i get the credit?

    October 23, 2017 at 11:31 pm #402214

    Guust
    Moderator
    Post count: 29970

    Stiofan will have a look when you bought the addons and which ones, when you buy the membership. He will let you know.
    Thanks

    October 24, 2017 at 12:06 am #402222

    Paolo
    Site Admin
    Post count: 31206

    Hi Lydia,

    all add-ons were bought between 2 and 3 months ago. We provide refunds to upgrade within 30 days:

    https://wpgeodirectory.com/refund-policy/

    I’ve asked to Stiofan if there is anything that we can do.

    He’ll let you know asap.

    Thanks

    October 24, 2017 at 12:46 am #402231

    Lydia Williams
    Expired Member
    Post count: 42
    This reply has been marked as private.
    October 24, 2017 at 4:44 am #402245

    Paolo
    Site Admin
    Post count: 31206

    While it’d be easy to back-date a subscription within our system. It is the payment gateway (paypal or stripe) that collects the funds and send us confirmation of payment. The subscription with them can only start when you authorize the payment. We can’t alter the dates. At least not that I know, that is why I asked to Stiofan to check and he’ll let you know his thoughts asap.

    Thanks

    October 25, 2017 at 1:04 am #402428

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    October 25, 2017 at 10:13 am #402475

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    October 25, 2017 at 6:58 pm #402554

    Paolo
    Site Admin
    Post count: 31206

    All done, let me know if you have any issues with licenses activation.

    Thanks!

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