Upload Error

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 6 months ago.

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  • October 24, 2017 at 8:53 am #402274

    Benny Placido
    Free User
    Post count: 12

    Hello,
    I’m testing out the GD Listings Upload feature of Geo-directory. I’m testing with just two records. I think I have the correct information in each column, but I’m unable to upload the file. I keep getting the same message.
    Total 2 item(s) found.
    2 / 2 item(s) could not be added due to blank/invalid address(city, region, country, latitude, longitude).
    I downloaded the .csv file and I’m using openoffice to add data and save it. But in all cases I get the same message:

    I’ve attached the file.
    Benny Placido

    October 24, 2017 at 9:10 am #402277

    Kor
    Moderator
    Post count: 16516

    Hi benny,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    October 24, 2017 at 9:13 am #402279

    Benny Placido
    Free User
    Post count: 12
    This reply has been marked as private.
    October 24, 2017 at 11:14 am #402293

    Benny Placido
    Free User
    Post count: 12
    This reply has been marked as private.
    October 24, 2017 at 1:11 pm #402313

    Alex Rollin
    Moderator
    Post count: 27815

    Hello

    be sure to check the basic setup guide. you will need to have some settings in place before your import, including a default location.

    let us know if you have already checked into that.

    https://wpgeodirectory.com/docs/basic-installation/

    To figure out your issue, please follow the basic setup guidelines, and install the dummy data.

    Export the dummy data, and compare the CSV to what you want to import to see if the structure matches.

    You should immediately be able tp -reimport the dummy data with changes.

    Follow additional import/export instructions for how to work with data for import/export

    https://wpgeodirectory.com/docs/core-export/

    October 24, 2017 at 1:33 pm #402317

    Benny Placido
    Free User
    Post count: 12

    The problem was solved by using the country as ‘United Kingdom’ I had set to ‘Scotland’

    October 24, 2017 at 2:06 pm #402322

    Alex Rollin
    Moderator
    Post count: 27815

    Perfect, glad it work for you.

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