Uploading Images

This topic contains 9 replies, has 4 voices, and was last updated by  Paolo 7 years, 2 months ago.

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  • February 15, 2017 at 3:30 pm #361757

    Stacy Howroyd
    Expired Member
    Post count: 39

    Hi there,

    I am experiencing some issues uploading images for listings within GeoDirectory. I am not using FTP and instead just uploading to the media folder in smaller batches.

    I have files named properly with the extension, and have the media folder organized into month/year folders. For some reason there are duplicates of every image that I have in the CSV; one copy is attached to the proper GD listing, and the other is “detached”. I’m wondering why this might be happening?

    Thank you.

    February 15, 2017 at 4:49 pm #361779

    Kor
    Moderator
    Post count: 16516

    Hi Stacy,

    Could you please provide the login credentials below so that we could investigate further?

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    February 15, 2017 at 4:58 pm #361782

    Stacy Howroyd
    Expired Member
    Post count: 39
    This reply has been marked as private.
    February 15, 2017 at 7:44 pm #361833

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    The duplicates that are also attached to a listing have different names, which makes me think one was uploaded via media uploader and 1 via the GD uploader (that modifies the image name).

    Last, I don’t see that many duplicates?

    Are you able to replicate this and tell us precise steps?

    Let us know,

    Thanks

    February 15, 2017 at 8:36 pm #361849

    Stacy Howroyd
    Expired Member
    Post count: 39

    Hi there,

    Thank you for getting back to me. There wouldn’t be many duplicates yet, as I have just been uploading in batches of 10 images or so to check for issues before I do larger uploads.

    To replicate the issue I did the following:

    1) Inputted the filenames as “example.jpg” into the IMAGE column in my CSV.
    2) Uploaded the CSV through GD Listings: Import CSV. Selected “update listing if post with post_id already exists.”
    3) All items were uploaded successfully, and it provides the message “Please transfer all images in ‘wp-content/uploads/2017/02’ folder.” (See Screenshot 1)
    4) At this point, the files I added to the IMAGE column in the CSV are present but have no images and are “attached” to the proper listing. (See Screenshot 2)
    5) I add the image files through the media library uploader (See Screenshot 3)
    6) Now each listing has an “unattached” version and an “attached” version (See Screenshot 4)

    Thank you for your assistance.

    February 15, 2017 at 8:39 pm #361855

    Paolo
    Site Admin
    Post count: 31206

    The developers will look into it and they’ll let us know asap.

    Thanks for your patience,

    February 16, 2017 at 12:39 pm #361995

    Kiran
    Moderator
    Post count: 7069

    Hi Stacy,

    When you import CSV it creates entry in media table. So it shows two entries one of created by GD import & other when you upload media.

    The first image for IMAGE column will be taken as a featured image. So it creates own entry in media table during GD import.
    To fix this duplicate entries for other images, you need to upload media before importing to CSV.
    Ex:

    For single featured image upload
    1) Upload media example.jpg from media manager
    2) Add example.jpg to IMAGE column of CSV
    3) Upload CSV

    For multiple images upload
    1) Upload media example.jpg, example-1.jpg & example-2.jpg from media manager
    2) Add example.jpg, example-1.jpg & example-2.jpg to three IMAGE column of CSV
    3) Upload CSV

    Thanks,
    Kiran

    February 16, 2017 at 2:14 pm #362029

    Stacy Howroyd
    Expired Member
    Post count: 39

    Okay great. I seem to be having success with this method.

    Just so I’m clear though… If I have 500 entries which all have a feature image, I will have 1000 (500 + 500 duplicates) images in the media library PLUS every other image that I add to the other IMAGE columns? Is there any way to avoid the creation of a duplicate for feature images?

    Thank you for your support.

    February 16, 2017 at 2:24 pm #362030

    Stacy Howroyd
    Expired Member
    Post count: 39

    I can’t seem to edit my previous post to include one more question;

    Is there any harm in leaving images unattached? Attaching every image individually seems very labour intensive. Is there any way to do batch uploads for images where they will all be attached to the proper listing in the first place?

    Thanks again.

    February 16, 2017 at 10:06 pm #362113

    Paolo
    Site Admin
    Post count: 31206

    Hi Stacy,

    if you want to avoid all these troubles, the easiest way is to do as we recommend in our documentation, which is uploading images via FTP or cPanel.

    If you do it that way (it is also faster) you won’t have to deal with attaching images nor duplicates.

    Thank you

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