Urgent! all sites are not loading maps and listings

This topic contains 8 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 4 months ago.

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  • January 21, 2016 at 3:28 pm #69735

    onegerman
    Expired Member
    Post count: 51

    Hi Paolo and team
    urgent advise needed
    My host has updated the VPS, and none of the maps are showing and only 1 listing:
    see one site here: http://portlandmainedirectory.com/

    this is what the host did:
    I have updated Apache from 2.4.17 to 2.4.18, and PHP from 5.5.30 to 5.5.31. I have also removed MySQL 5.5 and replaced it with MariaDB 10, which is a high-performance database alternative.

    what do I need to tell them

    January 21, 2016 at 3:44 pm #69743

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please provide wp-admin and FTP in a private reply.

    Thanks,

    Stiofan

    January 21, 2016 at 3:46 pm #69744

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    1st of all WordPress recommends PHP 5.6 or greater. DId you try re-saving permalinks?

    You should really ask to your hosting provider to fix this problem, they created it and we are not server admins.

    Thank you

    January 21, 2016 at 3:48 pm #69745

    Guust
    Moderator
    Post count: 29970

    You have this error: geodir_advanced_search_js_msg is not defined
    This is due to the fact that you have no footer on any page.
    You can’t remove the footer entirely from a template, because WordPress adds script in them.
    If you don’t want anything in your footer for the home page, leave it blank, but don’t remove it.
    Same would go for the header, but that is less important. It breaks your page validation, but it still works.
    Thanks

    January 21, 2016 at 4:37 pm #69769

    onegerman
    Expired Member
    Post count: 51
    This reply has been marked as private.
    January 21, 2016 at 4:59 pm #69772

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, you need to get your host to install mbstings PHP module http://php.net/manual/en/mbstring.installation.php

    Thanks,

    Stiofan

    January 21, 2016 at 6:25 pm #69787

    onegerman
    Expired Member
    Post count: 51

    To ALL:
    all directories
    working now as before
    thanks for quick cooperation.
    appreciate your service
    real great response in time of need
    Holger

    January 21, 2016 at 6:29 pm #69789

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    January 21, 2016 at 6:29 pm #69790

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I’m glad it’s all fixed 🙂

    You had 3 support ninjas on hand in about 15 mins, i think we all posted before we even knew the others had posted lol.

    If you haven’t already it would be great if you could leave us some good feedback, it really helps us grow! https://wordpress.org/support/view/plugin-reviews/geodirectory

    Thanks,

    Stiofan

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