40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

User can't upload new image with the same name

This topic contains 2 replies, has 2 voices, and was last updated by  The ASTA Group 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • December 12, 2017 at 7:03 pm #409266

    The ASTA Group
    Expired Member
    Post count: 7

    Example:
    Someone adds a photo, logo.png, to their listing and then publishes it successfully. Then, they realize they uploaded an all white photo which is hard to see, so they edit logo.png and make it black but save it as logo.png again. When they try to upload it & remove the old logo.png, it looks great in the preview, but does not stick after saving.
    If they rename the picture to something else, like logo2.png then it will work correctly.

    So the problem is: if a new picture with the same name is uploaded, the old picture is kept.

    Has anyone else experienced this problem? I’m using the latest updated version of everything.

    December 13, 2017 at 5:26 pm #409394

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    i think all you need to do is clear your browser cache after uploading the second image.

    Let us know if that is not the case.

    Thanks

    December 13, 2017 at 8:08 pm #409432

    The ASTA Group
    Expired Member
    Post count: 7

    Paolo,

    Thank you, this worked! What a relief

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket