Users cannot register

This topic contains 4 replies, has 3 voices, and was last updated by  Vikas 9 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #1130

    Guust
    Moderator
    Post count: 29970

    Somehow the system expects a password on registration, but can’t find any settings for this. I attach a screen shot of what happens after a user tries to register:

    #1157

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the left form is the login form, which expect a password.

    The right form is the registration form and it only expect email address and full name. Once entered the password is sent via email.

    At that point user can use the left for to login using their email address and the password sent.

    If this isn’t how your form works, please post a link so that we can see what’s actually happening as we can’t recreate it in our demo. Images don’t help much for this.

    If you don’t want to make the link public, simply tick the checkbox for “Set as private reply” and only moderators of the forum will see the link.

    #1168

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #1170

    Guust
    Moderator
    Post count: 29970

    Problem solved, there was a conflict with
    https://wordpress.org/plugins/cimy-user-extra-fields/
    and
    http://wordpress.org/plugins/cimy-user-manager/
    I deactivated those plugins and now all is fine.
    [Did not really use them anyway]

    #1180

    Vikas
    Full Member
    Post count: 1128

    Great.

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket