Users not given option to upload image

This topic contains 3 replies, has 2 voices, and was last updated by  Kristy Trent 4 years, 6 months ago.

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  • April 25, 2020 at 7:53 pm #542563

    Kristy Trent
    Full Member
    Post count: 13

    I have users unable to edit or upload new images to their listings. I have checked to make sure that the image field is available for all packages. I AM able to add images on the backend, but I was not able to access it on the frontend. Is there something else I should try?

    April 25, 2020 at 11:42 pm #542575

    Alex Rollin
    Moderator
    Post count: 27815

    Make sure the field is included in the Price package
    https://wpgeodirectory.com/docs-v2/places/custom/#why

    April 26, 2020 at 10:11 pm #542681

    Kristy Trent
    Full Member
    Post count: 13

    Yes, I have verified that the option and field is available in the Price package. I might try deleting it and adding it back? Or, is there any other thing that could keep it from showing up on front end for user?

    April 26, 2020 at 10:23 pm #542682

    Kristy Trent
    Full Member
    Post count: 13

    OK – I think I found another place where it wasn’t “added” to the front end. Thank you for the link, Alex! I had to go to the Place Settings/Custom Fields and edit the Image field directly to make sure that the packages were selected there. I had only gone to the Place Settings/Packages to make sure the image option was added there.

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