Users Reporting Unclickable Map Things

This topic contains 31 replies, has 4 voices, and was last updated by  Kiran 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #461781

    Greg Barr
    Full Member
    Post count: 182

    My site is at https://cornholecentral.com/clubs

    A few users have said my maps look great, but when they click a marker icon the listing preview comes up blank and they get an error message. One of them provided the screenshot seen below. He also said he can’t drag the green thing to change proportion of map to listings. He said he is running the latest version of Chrome on a Windows system.

    #461782

    Greg Barr
    Full Member
    Post count: 182
    This reply has been marked as private.
    #461790

    Guust
    Moderator
    Post count: 29970

    You have 200 listings on that page. I am guessing your server capacity is too low. But I’ll get a developer to have a look after the weekend too.

    I can see the error in firefox and IE when zooming into the map far enough and then clicking a marker.

    Thanks

    #461821

    Greg Barr
    Full Member
    Post count: 182

    Thanks for looking. First, he said same thing happens on search results pages which have only a few listings on the map/page.

    Secomd, is there a way to make it so main pages like this include all listimgs in the map without displayimg their entries in the list/grid view? Im fine paginating the list/grid but when a club/event isn’t on the map because its not in the first X number of listings displayed, thats a problem.

    #461825

    Greg Barr
    Full Member
    Post count: 182

    For better or for worse, corroboration. Another “Chrome on PC” guy having same exact error experience.

    (ignore my question about displaying all entries on a map, by the way, I’ll post that as a seperate thread)

    #461848

    Guust
    Moderator
    Post count: 29970

    I confirm it happens with one listing only too: https://cornholecentral.com/search/?geodir_search=1&stype=gd_club&s=%23ursouthfloridacornhole%21+%23time2play&snear=&sgeo_lat=&sgeo_lon=

    Secomd, is there a way to make it so main pages like this include all listimgs in the map without displayimg their entries in the list/grid view?
    Tick “Show all posts?”, see image.

    Thanks

    #461894

    Greg Barr
    Full Member
    Post count: 182

    When you say “I confirm it happens with only one listing only too” do you mean that you are experiencing the same non-functionality of my map pins, and error message? South Florida Cornhole’s preview and link work fine for me. If you ARE seeing the same error message I described/screenshotted above, can you please help me fix it?

    Regarding my other question, the ability to show all listings on a map even if there are more than the max number of posts I’ve set in WordPress. In the other thread Alex suggested a shortcode (“The archive map has a param to show all, all_posts=”1″) and now you’re suggesting a setting. But I can’t figure out how/where to edit the map shortcode or set that setting.

    To be clear, I’m talking about a main category page like https://cornholecentral.com/clubs/ default view of a category with 250 entries. That page (among others) is defined by /gd-archive but that page’s content is a set of shortcodes that define only the area of the page with search bar, listings, etc. The map half of that page is not defined by a shortcode I can see, nor by a “widget” where I can change the setting.

    #461913

    Kiran
    Moderator
    Post count: 7069

    Hello Greg,

    I have looked into this and found that this happening for non logged user. I found error “Cookie nonce is invalid” with response(see bellow response) when clicking on marker.

    {"code":"rest_cookie_invalid_nonce","message":"Cookie nonce is invalid","data":{"status":403}}

    Do you have any setting domain related setting in wp-config.php. Here is similar issue https://wordpress.stackexchange.com/questions/278071/cookie-nonce-is-invalid-multisite

    Please provide FTP credentials so we can look into more.

    Kiran

    #461915

    Greg Barr
    Full Member
    Post count: 182

    Thanks for discovering that. This makes sense as a bug I’ve missed, as I only rarely pop into an incognito tab to see how things look and work for non-logged-in users.

    If there is a any domain-related setting in wp-config, I didn’t put it there. Plugins can’t write into wp-config can they? In any case, no there shouldn’t be.

    FTP credentials to follow…

    #461916

    Greg Barr
    Full Member
    Post count: 182
    This reply has been marked as private.
    #461917

    Greg Barr
    Full Member
    Post count: 182

    I’m gonna add this here instead of firing up a new thread because you specifically mentioned non-logged-in users, so it seems like it’s likely they are related.

    On my Add Event page (https://cornholecentral.com/add-listing/?listing_type=gd_event)
    I myself am able to use the Social Import function just fine…when I’m logged in.

    People have been saying it’s not working for them. I just tried it NOT logged in
    and it does not work, with behavior and same error message they’re reporting:

    #461924

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #461997

    Greg Barr
    Full Member
    Post count: 182

    No multisite is not enabled.

    I was advised to wait on WP 5.x but will upgrade now hopefully that will fix!

    #462042

    Greg Barr
    Full Member
    Post count: 182

    Sorry to report that upgrading to 5.2.2 did not fix the problem.
    Still experiencing same error message when I attempt a Social Import as a non-logged-in user.

    #462142

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 32 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket