Users WP most recent update crashes my sites

This topic contains 9 replies, has 4 voices, and was last updated by  Patrik 5 years ago.

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  • May 7, 2019 at 2:28 pm #484945

    Adam Engel
    Full Member
    Post count: 36

    I have 2 websites running geodirectory and userswp. The userswp plugin update is crashing both of my sites, we are using the Version 1.0.7 but Version 1.1.0 breaks all of the websites with it. Please let me know what you need from me to see what is causing the failures.

    My two sites are:

    http://www.amanacolonies.com
    http://wash.runrobot.co/

    Thank you

    May 7, 2019 at 4:05 pm #484958

    Kor
    Moderator
    Post count: 16516

    Hi Adam Engel,

    Thanks for your post. Kindly share both WP and FTP access here in private reply and we’ll troubleshoot this further for you.

    May 7, 2019 at 5:14 pm #484972

    Adam Engel
    Full Member
    Post count: 36
    This reply has been marked as private.
    May 7, 2019 at 9:42 pm #485031

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 8, 2019 at 2:31 pm #485165

    Adam Engel
    Full Member
    Post count: 36
    This reply has been marked as private.
    May 8, 2019 at 8:25 pm #485229

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 9, 2019 at 5:07 am #485259

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The dev site is not loading. Can you please provide more information about what is crashed due to plugin with screenshots or video will help us to trace and fix the issue.

    Regards,
    Patrik

    May 9, 2019 at 2:57 pm #485341

    Adam Engel
    Full Member
    Post count: 36

    Hi Patrik, I logged in this morning saw the disaster you saw,
    I disabled UsersWP and all was well again on my side. Make sure you clear your cache, I had to —

    Thanks!

    May 13, 2019 at 2:00 pm #486152

    Adam Engel
    Full Member
    Post count: 36
    This reply has been marked as private.
    May 14, 2019 at 12:53 pm #486371

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It seems the problem is due to author box functionality we have added to the UsersWP. We are using the_content filter to append author box to post content but as you have posts on home page with excerpt which has limited content, the author box HTML is breaking and so the site is breaking. I would suggest you to disable author box from UsersWP->General->Authorbox and disable it and check if your site works fine or not.

    Regards,
    Patrik

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