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V2 Update Removed Payment Options

This topic contains 7 replies, has 3 voices, and was last updated by  Robert Davenport 5 years, 1 month ago.

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  • March 28, 2019 at 9:36 pm #476991

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    I’m not sure what exactly happened or why…perhaps you can help explain.

    We had our PayPal payment options setup for our subscriptions prior to updating our v2 plugins yesterday and after updating they were no longer showing up as a payment option. I had to (i believe) go thru the invoicing plugin and recreate the PayPal checkout option and now it’s showing up again.

    Can you please explain why this happened and what other issues we need to know or be concerned about that we have not yet uncovered and if this checkout option is stable and if it will work the way we had it setup prior to updating yesterday?

    Thank you,
    Robert

    March 28, 2019 at 10:40 pm #477018

    Alex Rollin
    Moderator
    Post count: 27815

    Is there still an issue, now?

    We can check into why it happened on your site if you like, just share credentials here so we can do that.

    When issues come up, we fix them and put the fixes into the next release.

    “WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password: “

    March 28, 2019 at 11:12 pm #477033

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    March 29, 2019 at 11:42 am #477103

    Kiran
    Moderator
    Post count: 7069

    Hello Robert,

    Payment options are removed from Payment Manager(Pricing Manager) since v2.x (May-June 2017 https://wpgeodirectory.com/support/topic/gd-payments-manager-v2-release/). We have introduced new Invoicing plugin to manage invoice system. Invoicing plugin is required to manage invoices & payments.
    You can manage payment gateways from Invoicing > Settings > Payment Gateways.

    Kiran

    March 29, 2019 at 11:50 am #477104

    Robert Davenport
    Buyer
    Post count: 609

    Kiran,

    That’s the baffling part of this! I had already upgraded to v2 over 3 months ago and had already setup the new pricing plans, payment gateway etc. etc.

    So are you telling me that you did not login and try to go thru the update process from our backup restore to see what is happening?

    March 29, 2019 at 12:09 pm #477113

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    March 29, 2019 at 12:09 pm #477114

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 29, 2019 at 12:58 pm #477123

    Robert Davenport
    Buyer
    Post count: 609

    Yes.

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