Very slow loading

This topic contains 2 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #504886

    Jan Smolorz
    Full Member
    Post count: 102

    Hi there
    Once the form is filled and I hit submit it takes quite some time to load next page which is the shopping cart.
    It’s not telling if it’s actually doiing something
    So user has no clue if he should wait or click something
    Have a look on the video
    https://screenpresso.com/=XIc1g

    Can you advise?

    #504887

    Jan Smolorz
    Full Member
    Post count: 102

    Also
    User has to fill the details again on the woocommerce cart
    Shouldn’t they be preopoulated with the details from previous page?
    Bit annoying for users

    #504900

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the listing will save several times (in the background) which is why there is a loader circle icon on the submit button. This does take some time and we are looking into ways to improve that in future versions.

    The cart page is not automatically populated during the first time load for a new user. For WP Invoicing the page will autopopulate from details stored in the user’s invoice history account.

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket