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Video background doesn't play when Geodirectory plugin activated

This topic contains 13 replies, has 5 voices, and was last updated by  Alex Rollin 5 years, 7 months ago.

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  • September 12, 2018 at 3:15 pm #446297

    leopoldo suquib
    Free User
    Post count: 8

    Video background doesn’t play when Geodirectory plugin activated

    note:
    when i try to deactivate the video play

    September 12, 2018 at 4:31 pm #446305

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that’s probably a JS conflict, do you have errors in the browser console?

    If you provide a link and admin credentials in a private reply, we will check for you.

    Thanks

    September 12, 2018 at 11:21 pm #446344

    leopoldo suquib
    Free User
    Post count: 8
    This reply has been marked as private.
    September 13, 2018 at 6:06 am #446365

    dhaval
    Moderator
    Post count: 39

    Hello,

    Can you please share correct admin credentials in private reply. So we can look more into this.

    September 13, 2018 at 2:05 pm #446415

    leopoldo suquib
    Free User
    Post count: 8
    This reply has been marked as private.
    September 14, 2018 at 10:27 am #446484

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    September 17, 2018 at 7:03 am #446695

    leopoldo suquib
    Free User
    Post count: 8
    This reply has been marked as private.
    September 17, 2018 at 4:08 pm #446751

    Paolo
    Site Admin
    Post count: 31206

    There will be no way to help you, if you can’t provide FTP credentials.

    Thanks

    September 17, 2018 at 5:27 pm #446756

    leopoldo suquib
    Free User
    Post count: 8
    This reply has been marked as private.
    September 18, 2018 at 5:26 am #446789

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    September 18, 2018 at 5:30 am #446790

    leopoldo suquib
    Free User
    Post count: 8
    This reply has been marked as private.
    September 18, 2018 at 7:11 am #446797

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have added javascript code to fix this for now. We will look more into this if the issue is with our theme or the chrome. Let me know if it works for you or not.

    Regards,
    Patrik

    September 18, 2018 at 2:06 pm #446844

    leopoldo suquib
    Free User
    Post count: 8
    This reply has been marked as private.
    September 18, 2018 at 2:13 pm #446847

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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