40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Videos not working in Listings

This topic contains 21 replies, has 4 voices, and was last updated by  Paolo 9 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • August 7, 2014 at 5:28 am #11267

    Vikas
    Full Member
    Post count: 1128

    Ok then just send me FTP detail if possible.

    Thanks

    September 9, 2014 at 10:48 pm #14861

    Patrick
    Lifetime Member
    Post count: 86

    Sorry for the delay on this Vikas. We got sidetracked with other priorities. This is now once again priority number one.

    I will consult with my partner to see if we will have you fix this issue or attempt to handle it ourselves with your input.

    With that said would it be possible to have you give us the necessary resources to fix it ourselves?

    September 10, 2014 at 11:39 am #14922

    Guust
    Moderator
    Post count: 29970

    This seems to be fixed in the current version of GD.
    I just tested it and I can add a video just fine from the frontend.

    September 16, 2014 at 5:03 pm #15588

    Patrick
    Lifetime Member
    Post count: 86

    For some reason I am still unable to add video from the front end. It returns a blank page with only the tile “Listing Preview” on it.

    Currently I only have video embedding available for the Organizations post type to test it so users don’t run into a dead end posting listings.

    What site did you test it on Guust?

    September 16, 2014 at 5:34 pm #15595

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve just logged in to your dev website and it doesn’t seem to have all plugins up to date.

    In addition old username and password for support admin user no longer work.

    Can you provide them again?

    Thx

    September 16, 2014 at 6:17 pm #15605

    Patrick
    Lifetime Member
    Post count: 86
    This reply has been marked as private.
    September 17, 2014 at 4:14 pm #15723

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    can you please provide admin credentials for that dev website?

    Can i change theme and deactivated all non GD plugin to track down the problem?

    In the demo it works just fine and it works on your website if I add a link or simple text instead of the embed code…

    Let me know,

  • Author
    Posts
Viewing 7 posts - 16 through 22 (of 22 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket