Virtual Pages (places and events) are lost

This topic contains 7 replies, has 2 voices, and was last updated by  Paolo 9 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , ,

  • Author
    Posts
  • April 30, 2015 at 6:12 am #38291

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi @paolo,
    the “Geodirectory Support CAPTCHA” error now is resolved, but my virtuals pages no. So I open this topic in order to resolve my problem.

    I have in my web the “Geodirectory Plugin” with the following addons:
    1. Multilocations
    2. Events
    3. GD Booster

    Today all run well, but this night the followings pages are lost:
    http://www.soysostenible.website/places
    http://www.soysostenible.website/events
    This afternoon I have installed the plugins:
    1. FUNDRAISING
    2. WP MU DEV DASHBOARD

    I don’t know if the virtual page are been lost before or after to install the plugins…

    I have used the GD Tool in order to restore virtual page, but the pages “places” and “events” continue lost.

    Can you tell me what happen?
    Thank’s.

    April 30, 2015 at 6:16 am #38292

    giuseppe cuttone
    Buyer
    Post count: 242
    This reply has been marked as private.
    April 30, 2015 at 1:45 pm #38335

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi @paolo, maybe in the previous post I don’t have explain very well…

    Till the day 28 of april all run well.

    The day 29 of april I have installed:
    1. FUNDRAISING
    2. WP MU DEV DASHBOARD

    The day 30 of april virtual pages are lost (/places and /events).

    Today I continue with the same problem.

    Now I think the problem is more clear… 😉

    I hope your answer in order to resolve the problem.
    Thank’s

    April 30, 2015 at 5:19 pm #38360

    Paolo
    Site Admin
    Post count: 31206

    Places and Events are CPT archives, not virtual pages…

    did you try removing those plugins?

    Let usk now,

    April 30, 2015 at 6:28 pm #38368

    giuseppe cuttone
    Buyer
    Post count: 242

    I haven’t removed those two plugin.
    I only have deactivated them, but the problem continue.
    The “places” page show an error, but the “event” page show a picture (it is very strange…)
    I can’t remove completely these plugins becouse I don’t have the PLUGIN’S FILE… If I remove them I need to get back in touch with the informatic in order to return to install them…
    If you tell me that I need remove them in order to study the compatibility… I will remove them… 🙁
    But if the deactivation is enough in order to comprove the compatibility, so my question is:
    What Do I need to do in order to restore the pages?
    Now I return to activate these two plugins becouse I need setting them and I need to create the crowdfounding platform (I need thise two plugin in order to create in my web a crowdfounding platform).

    In order to study the compatibility, if you want you can log in, and you can remove these two plugin. There is no problem.

    The priority is to corrige the error in “places” and “event” so I hope your news in order to solve the problem.
    Thank’s for your support.

    April 30, 2015 at 8:10 pm #38375

    Paolo
    Site Admin
    Post count: 31206

    Just needed to re-save your permalinks. Something (1 of these plugins) had messed up your .htaccess file.

    Thanks

    April 30, 2015 at 11:05 pm #38383

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi @paolo, thank’s for to resolve the problem.
    I don’t want disturb you for this error so, can you tell me where I must to go and where I must to do clic in order to re-save the permalink?
    Maybe I must go in GEODIRECTORY=>PERMALINK and click in SAVE CHAGES ?
    Is it enough?
    In addition is there a protocol basic of actions to do when there are similar problems?
    My intention is no contact you if the solution is only to do click in same options into the administration dashboard.

    Thank’s very much

    May 1, 2015 at 2:01 pm #38431

    Paolo
    Site Admin
    Post count: 31206

    Nope, we are not talking about GD permalinks, but wordpress permalinks.

    Settings >> permalinks.

    Thanks

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket