Webiste is blank after installed V2

This topic contains 16 replies, has 4 voices, and was last updated by  Guust 5 years, 4 months ago.

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  • December 20, 2018 at 12:29 pm #459437

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    The website was fine, I installed the V2 update and now the website is blank. servicereview.co
    Anybody can help me how to solve this problem.

    December 20, 2018 at 1:02 pm #459442

    Kor
    Moderator
    Post count: 16516

    Hi Pablo,

    Thanks for your post. Kindly share your WP admin access here in private reply and we’ll troubleshoot this further for you.

    Thanks!

    December 22, 2018 at 5:50 am #459684

    Pablo Damian Uribe
    Expired Member
    Post count: 36
    This reply has been marked as private.
    December 22, 2018 at 5:52 am #459685

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 22, 2018 at 5:54 am #459686

    Pablo Damian Uribe
    Expired Member
    Post count: 36
    This reply has been marked as private.
    December 22, 2018 at 8:57 am #459692

    Kor
    Moderator
    Post count: 16516

    Hi Pablo,

    I’m getting “Error 500” when I updated the GD core. Could you please provide FTP access to your server in private reply so that we could troubleshoot this further?

    Thanks!

    December 22, 2018 at 9:03 am #459693

    Pablo Damian Uribe
    Expired Member
    Post count: 36
    This reply has been marked as private.
    December 22, 2018 at 5:05 pm #459712

    Kor
    Moderator
    Post count: 16516

    Hi Pablo,

    I’ve forwarded this to a developer and he will look into this on Monday.

    Thanks!

    December 22, 2018 at 5:52 pm #459719

    Alex Rollin
    Moderator
    Post count: 27815

    You cannot mix V1 and V2 addons.

    Please remove remaining V1 addons before continuing further.

    December 22, 2018 at 8:26 pm #459729

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    I believe i just delete all V1 addons

    December 22, 2018 at 11:48 pm #459742

    Alex Rollin
    Moderator
    Post count: 27815

    Great, let us know if you run into any more issues.

    December 22, 2018 at 11:49 pm #459743

    Guust
    Moderator
    Post count: 29970

    You had not updated Directory Starter to the V2 version – FIXED
    GeoDirectory was not active – FIXED.

    Please check, thanks.

    December 22, 2018 at 11:57 pm #459746

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    Believe I just updated. Thanks

    December 23, 2018 at 12:00 am #459747

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    Just to make sure I had understood, we cannot install and V1 to V2 addons.

    December 23, 2018 at 12:09 am #459748

    Guust
    Moderator
    Post count: 29970

    You were using a V1 Directory starter theme, instead of the V2 Directory starter theme.
    I already fixed it. Please check if things work OK now and let us know.

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