35% OFF EVERYTHING
HALLOWEEN 2024 SALE
Buy Now

Website,Email, Phone not recording

This topic contains 13 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 15, 2016 at 7:34 pm #304327

    ercan_bora
    Expired Member
    Post count: 32

    I’m adding places but impossible to add Website, Email, Phone etc… i tried many times but couldnt achieve.

    http://turkurist.com/gezilecekyerler/pitsunda-katedrali-abhazya-gezilecek-yerler/

    This page have website, phone, email normally but after recording i cant see these informations in admin and frontend area.

    Please help me…

    November 15, 2016 at 11:11 pm #304492

    Paolo
    Site Admin
    Post count: 31206

    HI,

    please provide admin credentials in a private reply and we will have a look at your backend.

    Let us know,

    Thanks

    November 16, 2016 at 4:48 am #304564

    ercan_bora
    Expired Member
    Post count: 32
    This reply has been marked as private.
    November 16, 2016 at 4:20 pm #304856

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that is very strange, I guess there could be a problem in he database.

    I’ve flagged this for the developers, however I’m pretty sure they will need access to both FTP and Database.

    Please provide all details for them too.

    They’ll let you know,

    Thanks

    November 17, 2016 at 3:40 pm #305517

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I ran the upgrade functions again by GD Tools>Clear all version numbers, and after i added a website and it now works, i guess a upgrade function failed to run.

    Thanks,

    Stiofan

    November 18, 2016 at 5:11 am #305830

    ercan_bora
    Expired Member
    Post count: 32

    Thanks….

    November 21, 2016 at 1:28 pm #307594

    ercan_bora
    Expired Member
    Post count: 32

    Still problem… Here is the article try to add Phone Website Email etc… not working

    http://turkurist.com/wp-admin/post.php?post=104&action=edit

    Please fix this problem …( You can check Admin Login details before message )

    November 21, 2016 at 3:25 pm #307656

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK it seems to update if you edit from the frontend but not the backend, please provide FTP info an i will debug this.

    Thanks,

    Stiofan

    November 21, 2016 at 6:10 pm #307789

    ercan_bora
    Expired Member
    Post count: 32
    This reply has been marked as private.
    November 21, 2016 at 7:04 pm #307848

    ercan_bora
    Expired Member
    Post count: 32

    Please check also admin panel is not entering.. very interesting what is going on i dont know…

    November 22, 2016 at 5:35 am #308081

    ercan_bora
    Expired Member
    Post count: 32

    I can not enter to my admin panel over 10 hours… It gives error like :

    “ERR_TOO_MANY_REDIRECTS”

    Did you change somethings ? I have another websites running WordPress but never faced like that problem…

    November 22, 2016 at 11:34 am #308192

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please check now, the redirect on main wp-admin seemed to be caused by the query monotor plugin, i have removed it.

    The not saving meta info was caused by a tag having a ‘ in it, i added code to escape that and it seems to work now.

    Thanks,

    Stiofan

    November 22, 2016 at 12:39 pm #308220

    ercan_bora
    Expired Member
    Post count: 32

    Now working… Good job Stiofan…

    November 22, 2016 at 1:19 pm #308259

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thank you! 🙂

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount