When someone adds a listing to more than one category

This topic contains 4 replies, has 2 voices, and was last updated by  m forbes 9 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #10258

    m forbes
    Full Member
    Post count: 338

    I understand that someone can add a listing to only one CPT at a time. My question is, if the package they “buy” allows them to add their listing to 3 categories and the categories they want to add the listing to are in different CPTs, will this total out to the 3 categories they can add listing to and they cannot add anymore, or only count the categories in the first CPT they add to? Or? Does this make sense :)? Thanks!

    #10274

    Guust
    Moderator
    Post count: 29970

    If your package allows 3 categories, then that means that when they submit, they can choose the submission to be added to 3 categories at the same time, and one to be chosen as a default/main one.
    You cannot pick 3 categories from different CTPs, unless you submit the listing more than once.
    Each CTP has its own ADD LISTING form, and no categories of another CTP will be available on the form of another CTP.

    I hope that this makes sense as well 🙂

    #10288

    m forbes
    Full Member
    Post count: 338

    Thanks for the quick response, but, let’s say they add a listing under one CPT and then once they complete that they go to a different CPT and add a listing, etc. Will these be tallied as the total allowed per price package? Does this make sense :)?

    #10291

    Guust
    Moderator
    Post count: 29970

    A price package is set for ONE submission for one CPT. It allows a listing to be added UP TO 3 categories in your example. If the user only chooses one category, that’s it, finished.

    #10298

    m forbes
    Full Member
    Post count: 338

    Ok, thanks! I will need to explain this to folks.

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket