White Screen on login

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 7 years, 8 months ago.

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  • August 25, 2016 at 5:14 am #253007
    August 25, 2016 at 4:15 pm #253301

    Paolo
    Site Admin
    Post count: 31206

    Hi Victoria,

    a white screen is normally the result of a php fatal error. Do you have access to an error log.

    If you provide a link and admin credentials in a private reply we can try and check if the problem comes from a conflict with another plugin too.

    Let us know,

    Thank you,

    August 25, 2016 at 10:47 pm #253432

    Victoria
    Buyer
    Post count: 11
    This reply has been marked as private.
    August 25, 2016 at 11:05 pm #253464

    Victoria
    Buyer
    Post count: 11
    This reply has been marked as private.
    August 26, 2016 at 6:24 pm #253984

    Paolo
    Site Admin
    Post count: 31206

    HI Victoria,

    i see some strange redirects problem going on, can you please try to disable all non gd plugins momentarily to see if the problem goes away?

    If it does, reactivate one by one till the problem comes back, that way we will know where to look at.

    Let us know,

    Thanks

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