Why my Licence will expire if did bought it perpetual from Theme Tailor?

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 7 years, 11 months ago.

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  • #215310

    Bkbai
    Buyer
    Post count: 56

    Hi
    I’m updating my installation, filling your new License Auto Update and I got the following message
    Licence activated, expires: 2017-04-16 23:59:59

    I’m just activating my Theme Tailors purchases, that were sold as perpetual license.
    Is that a mistake or I should expect to be charged as a suscriber?

    Thanks

    #215485

    Paolo
    Site Admin
    Post count: 31206

    Hi the licenses that will expire on april 16 2017 are those related to the 12 months subscription you ask to have activated for the Spanish translations. All the licenses that you purchased individually will not expire.

    Thanks

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