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Wont auto – update plugins ?

This topic contains 13 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

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  • January 31, 2018 at 4:44 am #415075

    Ian
    Expired Member
    Post count: 144

    Hi there.

    For some reason my plugins and addons wont auto update/ manually update at all.

    It shows on the plugins page on each addon – ‘Automatic update is unavailable for this plugin’

    If i try to manually update it says ‘Update Failed: Update package not available. A licence key is required to update, please enter it under: Plugins > GeoDirectory Advance Search Filters > Licence key.’

    But i cant see where this (to put licence key) is on any of the plugins? I have WP Easy Updates installed so im at a bit of a loss.

    Any help will be appreciated.

    Ian

    January 31, 2018 at 5:12 am #415076

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    January 31, 2018 at 7:42 am #415091

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    January 31, 2018 at 7:56 am #415092

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    January 31, 2018 at 4:14 pm #415186

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    Looks like you’re using a multisite. Could you please grant me the “Network Admin” account so that I could check further?

    Thanks!

    January 31, 2018 at 8:55 pm #415220

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    February 1, 2018 at 9:19 am #415278

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    February 1, 2018 at 10:35 pm #415468

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    February 2, 2018 at 8:44 am #415555

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    February 7, 2018 at 9:01 pm #416516

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    February 7, 2018 at 9:18 pm #416523

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    February 8, 2018 at 8:59 am #416609

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    Alright then. Let us know how it goes.

    Thanks!

    February 16, 2018 at 2:26 am #417837

    Ian
    Expired Member
    Post count: 144
    This reply has been marked as private.
    February 16, 2018 at 8:06 am #417868

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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