WP All Import – cannot import categories or any other dropdowns

This topic contains 18 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

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  • July 16, 2019 at 3:51 pm #498002

    Scott Robins
    Free User
    Post count: 100

    We’re using https://wpgeodirectory.com/downloads/wp-all-import/ to import existing data.
    I’ve tried to use the new importer, but this doesn’t have any of the additional fields, and no method to map them.

    It looks like the WP All Import Geodirectory plugin doesn’t import any fields with dropdowns.

    For example, we’re trying to set “Category” and this always imports blank.
    The same happens for custom fields, such as “Delivers To” (which is a multiselect)

    We’re just setting these to comma-separated values.
    It doesn’t seem to set even for a singular category (i.e. plain text without a comma)

    Please help!

    July 16, 2019 at 4:06 pm #498003

    Alex Rollin
    Moderator
    Post count: 27815

    this doesn’t have any of the additional fields

    Can you see the section heading called “Geodirectory” on the import configuration page?

    July 16, 2019 at 4:18 pm #498009

    Scott Robins
    Free User
    Post count: 100

    Hi Alex,

    Yes the “Geodirectory Add-On” section shows in WP All Import.

    I have set Categories to categories{1}

    I have also set this in “Taxonomies, Categories, Tags” to “each shop has multiple categories”, separated by “,”, and trying to match existing categories.

    The format of our data for categories{1} are categories which exist and are values including “Luggage Shop”, and “Electrionics Accessories,Electrionics Shops”

    After running the import, these fields are not populated.
    Neither are any other fields which have multiple selections (e.g. tags, and our own custom fields)

    I’ve used WP All Import quite a lot before, and this has always been successful with normal posts.

    How should these be formatted?

    July 16, 2019 at 5:44 pm #498040

    Alex Rollin
    Moderator
    Post count: 27815

    OK, sounds like you did the setup correctly.

    Could you share with us the link to the import you are working with and the WP Admin credentials so we can debug the issue?

    July 16, 2019 at 6:08 pm #498052

    Scott Robins
    Free User
    Post count: 100
    This reply has been marked as private.
    July 19, 2019 at 9:56 am #498541

    Scott Robins
    Free User
    Post count: 100

    Hey Folks

    Any update on this ?

    Thanks

    Scott

    July 19, 2019 at 12:45 pm #498583

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the developers have been working on a fix for this. They now have one and hope to push it soon after testing.

    Thanks for your patience while they do that.

    A

    July 22, 2019 at 9:07 am #498866

    Scott Robins
    Free User
    Post count: 100

    Hi Alex

    I was just wondering when you hope to have the next release done ? We are anxious to get this resolved so we can move forward on our testing.

    Thanks

    Scott

    July 22, 2019 at 1:26 pm #498908

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin and FTP in a private reply so we can apply the fix to your site.

    July 23, 2019 at 11:21 am #499093

    Scott Robins
    Free User
    Post count: 100
    This reply has been marked as private.
    July 23, 2019 at 3:21 pm #499151

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This was released, are you still having issues?

    July 23, 2019 at 4:05 pm #499158

    Scott Robins
    Free User
    Post count: 100

    Hi Stiofan

    Will confirm with my Dev.

    Thanks

    Scott

    August 23, 2019 at 1:45 pm #504572

    Scott Robins
    Free User
    Post count: 100

    Hi Folks

    See below response from my dev.

    This is not importing correctly. Can you please fix this.

    Thanks

    Scott

    ——-

    Hey Scott,

    Same problem here as with the sorting I think.
    The import they’ve written just doesn’t work.

    This is all set up in WP All Import – there’s not all that many
    settings, and there’s nothing I can change about the import that would
    solve it. Would be best to contact them as they will need to solve it
    there (like they did with the categories). The only option I have is to
    pull their plugin apart and fix it myself, which isn’t going to be very
    easy.

    Thanks,

    Dug

    August 23, 2019 at 1:48 pm #504573

    Scott Robins
    Free User
    Post count: 100
    This reply has been marked as private.
    August 27, 2019 at 7:08 am #505074

    Scott Robins
    Free User
    Post count: 100

    Hi Folks

    Any update on this ?

    Scott

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