wpml and franchise plugin

This topic contains 36 replies, has 6 voices, and was last updated by  Elena Rodriguez 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • October 21, 2017 at 7:25 am #401856

    Elena Rodriguez
    Free User
    Post count: 77

    Hello, I have a page with franchise manager and wpml plugin. Lets say I create one place, mcdonalds, for example, and several franchises of it being the address the only variable. if I translate the main one the franchises doesn’t get automatically updated, and I can’t just manually translate de franchises because they have the info locked from the main one. How can I fix this?

    Thank you.

    October 21, 2017 at 10:32 am #401869

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer to have a look at your question after the weekend.
    Thanks.

    October 22, 2017 at 1:37 pm #401990

    Kiran
    Moderator
    Post count: 7069

    Hi Elena,

    Please send your site url and admin credentials in private reply, so i can look into.

    Kiran

    October 23, 2017 at 6:37 am #402055

    Elena Rodriguez
    Free User
    Post count: 77
    This reply has been marked as private.
    October 23, 2017 at 9:29 am #402071

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    October 23, 2017 at 9:44 am #402072

    Elena Rodriguez
    Free User
    Post count: 77
    This reply has been marked as private.
    October 23, 2017 at 10:32 am #402079

    Kiran
    Moderator
    Post count: 7069

    Hi Elena,

    Thanks for providing details.

    I have looked into your site, now i need to know:
    – In which language main place is created?
    – Which method you have used to translate main place. Via WPML duplicate translation method or via WPML standard translation method?
    – When franchises were created under main place? After place translation or before place translation?
    – Are franchises were created under main place or under translated place?

    Let us know.

    Thanks,
    Kiran

    October 23, 2017 at 3:31 pm #402162

    Elena Rodriguez
    Free User
    Post count: 77

    – In which language main place is created? Spanish
    – Which method you have used to translate main place. Via WPML duplicate translation method or via WPML standard translation method? Via duplicate.
    – When franchises were created under main place? After place translation or before place translation? Franchises were created before place translation
    – Are franchises were created under main place or under translated place? Franchises were created under main place

    Thank you.

    October 24, 2017 at 7:32 am #402263

    Kiran
    Moderator
    Post count: 7069

    Hello,

    Thanks you very much for providing detailed information.
    We will investigate the problem and find possible solution.

    Thanks,
    Kiran

    October 25, 2017 at 4:46 pm #402542

    Elena Rodriguez
    Free User
    Post count: 77

    Hello… tomorrow i must give the web to the client. This is the las part i must to do. If you can tell me something… thank you.

    October 25, 2017 at 8:58 pm #402569

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We will investigate this as soon as possible.

    Thank you for your patience.

    October 26, 2017 at 2:15 pm #402716

    Kiran
    Moderator
    Post count: 7069

    Hi Elena,

    We have fixed the problem but need to test with your site.

    Please create a reply marked private and include your FTP information so we can apply the patch on you site.

    Also, the patch will be included with a future release, so, keep your plugins updated!

    Thanks

    October 26, 2017 at 4:23 pm #402743

    Elena Rodriguez
    Free User
    Post count: 77
    This reply has been marked as private.
    October 26, 2017 at 5:36 pm #402752

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    October 27, 2017 at 4:36 am #402842

    Elena Rodriguez
    Free User
    Post count: 77
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 37 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket