Write a Review Button not working

This topic contains 5 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 10 months ago.

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  • #436187

    Dawn
    Expired Member
    Post count: 96

    Hi,

    When I press ‘Write a review’ button all that happens is the page flies down to the reviews part because of the named anchor #reviews appended to the listing URL but with no option to write a review. Can anyone advise what I am doing wrong?

    Thanks

    Dawn

    #436188

    Kor
    Moderator
    Post count: 16516

    Hi Dawn,

    Kindly share your Website URL and your WP admin access in private reply so that we could check further.

    Thanks!

    #436192

    Dawn
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #436198

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #436297

    Dawn
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #436327

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the login info is giving me error: Invalid username/password

    What we were going to check was the settings for comments.

    Visit your sites’ WordPress – Settings – Discussion and make sure you have reviewed the settings there. These settings control whether users must be logged in.

    Then pick a list where you see that issue, and edit the listing with the backend editor. Check to make sure comments are enabled on the listing/post.

    Once you do that, make sure you review your site settings to allow comments by default for all new listings, and then manually set any older listings to allow comments.

    Aso, check the GD settings to make sure you have not disabled comments.

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