Wrong zoom-level (map), if there is only 1 entry in a listing

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 7 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • February 21, 2017 at 7:40 pm #362978

    Ralf
    Buyer
    Post count: 19

    Hi,

    if there is only one entry in a listing or search result, the map shows the complete county without a map marker instaed of a normal zoom-level. If there are more than 1 entries in the listing, the map shows the correct zoom-level and the map-markers. What can be the problem?

    Thanks
    Ralf

    February 21, 2017 at 7:57 pm #362985

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    when there are more than one listings, auto-zoom kicks in (if enabled).

    When there is only 1 listing, the manual zoom level set on the widget options is used.

    Thanks,

    February 21, 2017 at 8:09 pm #362988

    Ralf
    Buyer
    Post count: 19

    Hi Paolo,

    no, sorry, it doesn’t work. I set the zoom-level to 14 and higher but I see the whole world (with the map marker) and the auto-zoom takes no effect.

    Best
    Ralf

    February 21, 2017 at 8:17 pm #362992

    Kor
    Moderator
    Post count: 16516

    Hi Ralf,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    February 21, 2017 at 8:30 pm #362997

    Ralf
    Buyer
    Post count: 19
    This reply has been marked as private.
    February 21, 2017 at 9:20 pm #363007

    Paolo
    Site Admin
    Post count: 31206

    Please try disabling all non GD plugins momentarily to see if one of them is the culprit.

    Let us know,

    Thanks

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket