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ZERO_RESULTS Error

This topic contains 16 replies, has 4 voices, and was last updated by  Kiran 7 years ago.

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  • Author
    Posts
  • April 21, 2017 at 3:53 pm #374610

    arequimis
    Buyer
    Post count: 10

    I keep getting the Geocode was not successful for the following reason: ZERO_RESULTS error and I need it to be fixed. Also, when I try to add some addresses it doesn’t put the pin in the correct location. You can try it here. http://mannabliss.com/add-listing/?listing_type=gd_place

    April 21, 2017 at 3:59 pm #374612

    Kor
    Moderator
    Post count: 16516

    Hi arequimis,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    April 21, 2017 at 4:00 pm #374613

    arequimis
    Buyer
    Post count: 10
    This reply has been marked as private.
    April 21, 2017 at 6:41 pm #374630

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    multilocation settings where not correct.

    The default location lat and lon coordinates where in the middle of Missouri instead of Florida.

    You had the option Enable multi country on, but the second 2 were set as enable default region and enable default city, which means that only listings in the default city could be added.

    I corrected them, let us know if now it works as you would expect.

    Thank you,

    April 21, 2017 at 6:47 pm #374633

    arequimis
    Buyer
    Post count: 10

    I tried an address that I was trying before but now I am trying another one and Im receiving the same error. The state and city drop downs are only showing Florida and a couple cities in Florida. What if I wanted to add 1548 Polk St, San Francisco, CA 94109?

    April 21, 2017 at 6:50 pm #374635

    Paolo
    Site Admin
    Post count: 31206

    Please refreh your page, you should see the country and region filed too now.

    What it seems not working is the auto completer for addresses.

    Did you generate the Google Maps API key with our tool or you added one you had already created.

    If the latter, please try to generate one with our tool in Design >> Map.

    Let us know,

    Thanks

    April 21, 2017 at 6:54 pm #374636

    arequimis
    Buyer
    Post count: 10

    I just generated a new one from Design >> Map and I am getting the same error.

    April 21, 2017 at 7:47 pm #374643

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m really sorry, I’ve seen this error more than once in the past, but I’m out of possible solutions.

    I asked to the developers to have a look at your website and follow up. Unfortunately they are all off already and the may reply only after the week end.

    Thanks for your patience,

    April 21, 2017 at 7:50 pm #374644

    arequimis
    Buyer
    Post count: 10

    Oh. Ok. Well that’s inconvenient.

    April 21, 2017 at 7:52 pm #374645

    Paolo
    Site Admin
    Post count: 31206

    It works well from the back end, so if you need to just add listings you can use this form instead: http://mannabliss.com/wp-admin/post-new.php?post_type=gd_place

    April 21, 2017 at 7:53 pm #374646

    arequimis
    Buyer
    Post count: 10

    The whole point is for the users to add them.

    April 21, 2017 at 8:27 pm #374649

    Paolo
    Site Admin
    Post count: 31206

    Yes I know and I’m sorry about that, the problem could be due to a conflict with another plugin.

    Do you want me to try and disable all non GD plugins to see if that is it?

    Nobody else reported this problem today, so it’s something specific to your website.

    Let me know,

    Thanks

    April 21, 2017 at 8:27 pm #374650

    arequimis
    Buyer
    Post count: 10

    Yes you can try.

    April 21, 2017 at 8:55 pm #374654

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    yes it is a plugin, it’s EventOn that breaks our front end add listing form.

    I’d suggest to use our Event Add-on instead or if you wan to use that plugin, you’ll need to ask for support to its author.

    If you disable it, GeoDirectory will go back to working flawlessly.

    Thanks

    April 24, 2017 at 4:23 am #374987

    Kiran
    Moderator
    Post count: 7069

    Hi arequimis,

    EventON Settings plugin also includes Google Maps API & its conflicts with our plugin. There is a setting under EventON Settings, so may be you can fix conflicts.
    Choose setting at EventON Settings > Google Maps API > Choose “Disable Google Maps API” to YES > Tick “Google maps javascript file only (If the js file is already loaded with another gmaps program)”.
    This may fix problem of tow Google Maps API.

    Thanks,
    Kiran

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