compatibility

This topic contains 20 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years ago.

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  • August 27, 2017 at 6:31 pm #393124

    Joseph Hobley
    Free User
    Post count: 14

    Hi i wrote in a little while ago wanting to have a few things looked at on my new install of your plugin family. I explained my issues and gave the credentials to my site twice. However I am still having some theme compatibility issues with buddy boss one social, and to add to the issue every image associated with geodirectory plugins have been depreciated and I’ve had some php injections into my site that are now affecting how core plugins are functioning. I’ve given credentials to two different companies one of which is go daddy whom I’m working with as well to get this issue resolved. Don’t know if the two are related or if this is causing more issues with your plugins compatibility with buddy boss one social but i need help to get to the bottom of this thanks.

    August 27, 2017 at 7:47 pm #393126

    Joseph Hobley
    Free User
    Post count: 14

    I think i may have found the issue with today they say the site has been hacked on the 22 and caused all this. please contact me when you all have a chance to help possible advise me how to fix the issues its causing with your plugin, In addition to the basic compatibility issue i still need to have looked at thanks again.

    August 27, 2017 at 9:37 pm #393130

    Guust
    Moderator
    Post count: 29970

    If you can detail exactly what issues you have with any of the GD plugins, and give us URL, WP admin and FTP details in a private message, we’ll have a look.

    For example, explain exactly what compatibility issue you have. On what page can we see that? Screenshots may help.

    First make sure that any hacked files have been deleted. For example, delete all plugin files and re-upload the files of the plugin, but only if you got the plugin from a reliable source. Do not just overwrite existing plugins, because the bad files would not be deleted.
    Do the same for your theme and WP installation.
    You could try some of the security plugins but often they give false positives.

    Thanks

    August 29, 2017 at 1:19 am #393286

    Joseph Hobley
    Free User
    Post count: 14

    ok I’ve got what i can figured out the menu does not pass over the header any longer however i ned a little help to display the pages correctly. right now the top and content sections aren’t showing up correctly.

    August 29, 2017 at 9:37 am #393314

    Guust
    Moderator
    Post count: 29970

    If you can detail exactly what issues you have with any of the GD plugins, and give us URL, WP admin and FTP details in a private message, we’ll have a look.

    August 29, 2017 at 6:23 pm #393394

    Joseph Hobley
    Free User
    Post count: 14
    This reply has been marked as private.
    August 29, 2017 at 6:24 pm #393395

    Joseph Hobley
    Free User
    Post count: 14
    This reply has been marked as private.
    August 29, 2017 at 10:24 pm #393418

    Guust
    Moderator
    Post count: 29970

    What is the website URL? And the username and administrator details for the admin area?
    And what exactly is not working as intended. Please explain in detail where something is not working, and give the URL of that page too.
    And please provide normal FTP access, it will not be possible to access it as you detail.

    Thanks

    August 31, 2017 at 6:12 am #393662

    Joseph Hobley
    Free User
    Post count: 14

    Good day sir,

    I don’t know if you all are getting my messages i think something may be wrong on my end because I’m not being the message i sent yesterday. Anyhow the web site is hosted on go-daddy.com the FTP User name and password is all still the same. The website url is http://ugenesis.net the page urls where the problems lie are on http://ugenesis.net/events and /locations/ and /gd-homepage/ I’m really not trying to be a pest but i must be i know it lol. I apologize for my eagerness to get this part of the site complete. I really look forward to being able to use this tool. Is there an estimated time you think you all will be able to look at and correct this issue. The more i look at it it just looks as if all the page information is loading in the sidebar section of my site. Im sure its something simple on your end but I’m really not wanting to go through code as I’m not that good at it. I also don’t like to leave my site open like this. gives me the willies i just got hacked the other day and had to rebuild the entire site. Shit I’m still doing so. So if you all can please just let me know what to expect and when that would be magnificent. Really it would.

    thanks again

    August 31, 2017 at 6:35 am #393668

    Guust
    Moderator
    Post count: 29970

    Please check username and password, they are not working.

    Thanks

    August 31, 2017 at 6:40 am #393671

    Joseph Hobley
    Free User
    Post count: 14
    This reply has been marked as private.
    August 31, 2017 at 6:42 am #393673

    Joseph Hobley
    Free User
    Post count: 14

    thanks for your quick response i seen what time it is where you all are and i didn’t expect you all to be there for a few hours. I appreciate it.

    August 31, 2017 at 7:22 am #393681

    Guust
    Moderator
    Post count: 29970

    LOCATION pages:
    If you set the left sidebar to 30% and the content to 63% and the right sidebar to 30%, you have more than 100% which will never fit on a page.
    I turned off the left section since it was empty anyway.

    LISTINGS pages [like /events]:
    Until you have any categories and listings, Listings pages cannot render correctly.
    I suggest you add some dummy data, or some listings:
    https://wpgeodirectory.com/docs/basic-installation/#dummy

    SEARCH:
    BuddyPress Global Search will break your GD Search page: https://wpgeodirectory.com/docs/known-issues/#bp-global-search

    WP PERMALINKS:
    I corrected them as per https://wpgeodirectory.com/docs/basic-installation/#postnames

    So please review https://wpgeodirectory.com/docs/layout/#directory and add a few listings to see things fall in place.

    Thanks

    August 31, 2017 at 7:22 am #393682

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    August 31, 2017 at 7:53 am #393684

    Joseph Hobley
    Free User
    Post count: 14

    ok so i checked and maybe I’m not clear or I’m not understanding but the tops section is the main issue on the pages the site created the elements aren’t showing like this link http://ugenesis.net/location/united-states/california/

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