Address not loading in admin

This topic contains 10 replies, has 2 voices, and was last updated by  Alex Rollin 7 years, 6 months ago.

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  • February 27, 2018 at 3:30 am #419377

    Tim Reihm
    Expired Member
    Post count: 6

    I’m using one of the recommended themes. This is a fresh install and I can’t enter any places in the admin. The show address on map doesn’t work and there seems to be some sort of garbled error in the latitude field (see attachment) before I enter any information at all. Please help

    February 27, 2018 at 11:53 am #419450

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/basic-installation/
    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    February 27, 2018 at 12:49 pm #419479

    Tim Reihm
    Expired Member
    Post count: 6
    This reply has been marked as private.
    February 27, 2018 at 2:18 pm #419522

    Alex Rollin
    Moderator
    Post count: 27815

    When viewing the console I see an error from Google that your API key has expired.

    Please get another one:

    https://wpgeodirectory.com/docs/add-google-api-key/

    February 27, 2018 at 7:48 pm #419605

    Tim Reihm
    Expired Member
    Post count: 6
    This reply has been marked as private.
    February 28, 2018 at 1:45 pm #419695

    Alex Rollin
    Moderator
    Post count: 27815

    How are you creating the key?

    Could you try doing it with the ‘button’ provided at GD – Design – Map

    The key has the same error, that your site is not authorized.
    Dummy data will fail if the API key isn’t functional.

    February 28, 2018 at 2:07 pm #419716

    Tim Reihm
    Expired Member
    Post count: 6
    This reply has been marked as private.
    February 28, 2018 at 3:49 pm #419738

    Alex Rollin
    Moderator
    Post count: 27815

    Try it now, I set your default location to 1,1

    February 28, 2018 at 4:45 pm #419759

    Tim Reihm
    Expired Member
    Post count: 6
    This reply has been marked as private.
    March 1, 2018 at 12:25 am #419799

    Tim Reihm
    Expired Member
    Post count: 6

    I am now able to add a location, but when I try to upload my list I am given an error message which fails to recognize certain fields (copied from the csv download). Attaching both the error and the csv file. thanks.

    March 1, 2018 at 8:44 am #419842

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please do add a sample listing with the correct information and then export it to see how the columns are used.

    A quick glance at your CSV and I see the title is blank, as the error states. What is currently in the content column should probably be in the title column.

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