Add Listing goes to empty page if user is not logged in

This topic contains 17 replies, has 4 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

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  • #437883

    Firdaus Mah
    Expired Member
    Post count: 96

    I have included a link for “Add Listing”.
    You can view it at the top nav bar of my website
    http://harta.net/gd-home/

    Try clicking on “Add Listing”, it will then have an empty screen.

    This only happens if the user is not logged in. I believe it should redirect to login screen right ? Could you advise ? Thanks

    #437888

    Kor
    Moderator
    Post count: 16516

    Hi Firdaus,

    Could you try using the “GD tools” to repair your GD pages https://wpgeodirectory.com/docs/core-tools/#pages . If it doesn’t work, share your WP admin credentials here in private reply and we’ll assists you further with this.

    Thanks!

    #437917

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #437967

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #437969

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    indeed the login page is blank.

    This is probably caused by a conflict with another plugin (probably one that has something to do with login or registration).

    Could you try disabling non-GD plugins to see which one is causing that?

    The login page is only visible to non-logged in users.

    Here’s a guide for doing the conflict test:

    https://wpgeodirectory.com/docs/troubleshooting-guide/#conflict

    #437979

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #437989

    Alex Rollin
    Moderator
    Post count: 27815

    Please include FTP information so we can dig a bit deeper.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    #438057

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #438068

    Kor
    Moderator
    Post count: 16516

    Hi Firdaus,

    Looks like the stylings on the login page is not working correctly. Kindly insert the custom CSS code below into GD > Design > Scripts > Custom Style CSS to correct it.

    
    
    @media screen and (min-width: 1008px){
    .main-content {
        float: none!important; 
    }
    .registration_form_r {
        margin-right: 0px!important;
    }
    }
    #438072

    Firdaus Mah
    Expired Member
    Post count: 96

    you know i re-enable back all the plug-ins, the whole site previous configurations is gone! Thats terrible. I think before engaging something like this you should warn users, especially if its a freshie.

    Luckily i’ved backed up the source and db sql (just before doing this). first time for me now, i need to figure out if i can recover back. If you have a good direction on doing this let me know.

    Also, i notice the page for login also includes register. how can i have captcha also in register ?

    #438076

    Kor
    Moderator
    Post count: 16516

    Hi Firdaus,

    Thanks for your reply. You can refer to this section https://wpgeodirectory.com/docs/gd-recaptcha-add-on-overview/ of the documentation that explains how to use the GD Recaptha addon in your registration

    Thanks!

    #438115

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #438125

    Kor
    Moderator
    Post count: 16516

    Hi Firdaus,

    You can use the custom CSS code below to fix it. Let us know how it went.

    
    
    @media screen and (min-width: 673px){
    .content-area {
        float: none!important;
    
    }
    }
    #438126

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #438128

    Kiran
    Moderator
    Post count: 7069

    Hi,

    Your theme style conflicting with the GD pages. I have added style in style.css to fix login page content.

    Please check and let us know.

    Kiran

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