White pages, template loader issues

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: template-loader.php, v2

Author

Posts
March 20, 2019 at 7:35 pm #475588

Richard Hernandez
Expired Member

Post count: 5

After updating to V2 my places are white. I have these errors.
Warning: include(D:\home\site\wwwroot/wp-content/themes/HamletsScroll28April17/ ): failed to open stream: Permission denied in D:\home\site\wwwroot\wp-includes\template-loader.php on line 77

Warning: include(): Failed opening ‘D:\home\site\wwwroot/wp-content/themes/HamletsScroll28April17/ ‘ for inclusion (include_path=’.;C:\php\pear’) in D:\home\site\wwwroot\wp-includes\template-loader.php on line 77

I deactivated all non GD plugins. Switched to the basic theme. Still the same issue.
V2 was loaded through FTP.

March 20, 2019 at 7:37 pm #475589

Richard Hernandez
Expired Member

Post count: 5

This reply has been marked as private.

March 20, 2019 at 10:06 pm #475616

Alex Rollin
Moderator

Post count: 27815

Please consider trying the windows system fixes at the bottom of this page:
https://wpgeodirectory.com/docs-v2/faq/troubleshooting/

March 21, 2019 at 2:50 am #475665

Richard Hernandez
Expired Member

Post count: 5

Thank-you Alex. Unfortunately these did not solve the issue. I will switch back to the original version in the morning.

March 21, 2019 at 3:30 pm #475722

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

March 21, 2019 at 4:31 pm #475744

Stiofan O’Connor
Site Admin

Post count: 22956

Please check now, i’m guessing its something to do with a blank template in ur child theme, i had to manually set the page they use under GD>Design> Details/Archive and it now works.

Stiofan

March 21, 2019 at 8:14 pm #475788

Richard Hernandez
Expired Member

Post count: 5

Thank-you Alex and Stiofan.
It is working now. I will investigate the blank template page.
For you to know, I did switch to 2019 and 2017 themes prior to
contacting you and the issue was there as well.
I appreciate your time.

March 21, 2019 at 8:35 pm #475795

Richard Hernandez
Expired Member

Post count: 5

The Location page has the same error. I am looking over the documents now, but do not see where I can manually set the page. I am not seeing that option in the design tab.

March 21, 2019 at 8:40 pm #475797

Alex Rollin
Moderator

Post count: 27815

There is one setting for Detail and one for Archive. You can check the archive tab also.

General GDV2 page settings are in

GD – Settings – General – Pages

From there you can click the edit link to open the location page to edit and change the template.

https://wpgeodirectory.com/docs-v2/geodirectory/page-design/

March 21, 2019 at 8:53 pm #475800

Richard Hernandez
Expired Member

Post count: 5

Ok. So I opened up the Location page for editing. I changed the page attribute from default template to Page Builder Template. This displayed the page according to the shortcodes.

I will just keep note of this for future reference.

Thank-you again.

March 23, 2019 at 1:53 am #475996

Alex Rollin
Moderator

Post count: 27815

Ah, thanks for letting us know. I added a note here, too:
https://wpgeodirectory.com/docs-v2/integrations/builders/
Author

Posts