Contracted card on map

This topic contains 44 replies, has 5 voices, and was last updated by  Guust 6 years, 1 month ago.

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  • March 29, 2019 at 1:12 pm #477124

    Tandem Creativas
    Buyer
    Post count: 27

    Hello,
    The card remains contracted on the map.
    I can solve it by updating GeoDirectory but if I do, I lose many of the features of my site. In fact it changes completely, can you give me support? The truth is that it has not been updated since the beginning of 2017. How can we solve this without losing anything of the current site? There are custom css styles, translations, and quite a few features …

    March 29, 2019 at 2:37 pm #477129

    Kor
    Moderator
    Post count: 16516

    Hi Tandem,

    Thanks for your post. Kindly make sure that you’re using the latest version of the GD plugins. If the issue persists, kindly share your Website WP admin access here and we’ll troubleshoot this further for you.

    April 1, 2019 at 7:21 am #477291

    Tandem Creativas
    Buyer
    Post count: 27
    This reply has been marked as private.
    April 1, 2019 at 8:36 am #477297

    Tandem Creativas
    Buyer
    Post count: 27
    This reply has been marked as private.
    April 1, 2019 at 9:33 am #477306

    Guust
    Moderator
    Post count: 29970

    The current version of GD is 1.6.38 and you are using 1.6.10.
    The Google Map bubble issue was fixed in 1.6.38, see https://wpgeodirectory.com/change-logs/#v1.6.36

    Google Map bubble not working after Google round infoWindow update – FIXED

    We only support current versions, see https://wpgeodirectory.com/support-policy/

    Thanks

    April 1, 2019 at 9:38 am #477307

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    April 2, 2019 at 7:34 am #477416

    Tandem Creativas
    Buyer
    Post count: 27
    This reply has been marked as private.
    April 2, 2019 at 7:35 am #477421

    Tandem Creativas
    Buyer
    Post count: 27

    more images.

    April 2, 2019 at 7:45 am #477431

    Tandem Creativas
    Buyer
    Post count: 27
    This reply has been marked as private.
    April 2, 2019 at 9:37 am #477441

    Guust
    Moderator
    Post count: 29970

    Please check. Thanks

    April 2, 2019 at 9:43 am #477443

    Tandem Creativas
    Buyer
    Post count: 27

    I can not enter in wp-admin
    and the web publishes with message “we are doing work …
    🙁

    April 2, 2019 at 10:07 am #477447

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    April 2, 2019 at 10:15 am #477449

    Tandem Creativas
    Buyer
    Post count: 27

    ok, I see it and I can access.
    But everything is the same, except that you have updated the plugins that I could not.
    How do I recover my style and configuration?
    I pass you the old files?
    I put the mode under construction active again it can not be this way for the public.
    Thank you!

    April 2, 2019 at 12:05 pm #477469

    Guust
    Moderator
    Post count: 29970

    Sorry, but we do not provide customization. We only support the latest and unmodified versions, see https://wpgeodirectory.com/support-policy/
    You can find assistance at https://geodirectoryexperts.com/ if you need it.

    You should add CSS using a CSS plugin, so you don’t have to touch plugin or theme files, and then you will be able to update plugins and themes at any time without getting problems.
    Same for PHP coding, use the code snippets plugin.

    Thanks

    April 4, 2019 at 9:35 am #478154

    Tandem Creativas
    Buyer
    Post count: 27
    This reply has been marked as private.
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