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How to avoid duplicate address fields

This topic contains 9 replies, has 3 voices, and was last updated by  stevebullman 5 years, 5 months ago.

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  • May 22, 2019 at 9:19 am #487949

    stevebullman
    Expired Member
    Post count: 37

    Hi, I have a problem with the address fields. Currently I have it set to autopopulate but the listings are coming out very messy. It is filling in the business address field, but also autopopulating the extra fields, then displaying them all on the listing resulting in the attached screenshots.

    I have checked through some of the showcase sites and no one else seems to be having this problem, so either they have found a solution, or their customers are taking the time to remove the additional autopopulated addresses in the business field. Unfortunately I don’t believe most of my customers will take the time, or realise they need to do this.

    The below example displays correctly unlike mine

    https://www.arbolife.com/en/stores/switzerland/neuchatel/neuchatel/la-rose-deau-sarl/

    May 22, 2019 at 10:47 am #487970

    Alex Rollin
    Moderator
    Post count: 27815

    Extra info needs to be removed from the “Business Address” field, true. Manually, yes, possible, but it should be removed automatically once it is parsed out to fill the other fields.

    This is probably a plugin conflict, another plugin interfering with that automatic screen base behavior.

    Have you tried disabling non-gd plugins to see if one might be causing it? An switched themes?

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    If you can’t find the cause, please share WP Admin and FTP and we will take a look.

    Thanks

    May 22, 2019 at 2:33 pm #488059

    stevebullman
    Expired Member
    Post count: 37
    This reply has been marked as private.
    May 22, 2019 at 7:01 pm #488121

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 22, 2019 at 7:12 pm #488127

    stevebullman
    Expired Member
    Post count: 37

    Thanks for looking. I actually have openstreetmap set rather than google maps. Would you recommend I use google maps instead?

    May 22, 2019 at 7:31 pm #488137

    Alex Rollin
    Moderator
    Post count: 27815

    Hi!
    Yes I saw that, I did, and though you don’t need to switch to Google for other maps, it would, it seems, help with this particular issue to have an API key. You can add the key and then leave it set to OSM.

    May 22, 2019 at 7:41 pm #488140

    stevebullman
    Expired Member
    Post count: 37

    Perfect, fixed, thank you.

    May 22, 2019 at 10:03 pm #488159

    Alex Rollin
    Moderator
    Post count: 27815

    OK! We will look into the issue, and glad you have a fix for the moment.

    A

    May 23, 2019 at 7:20 am #488308

    Kiran
    Moderator
    Post count: 7069

    Hi @stevebullman,

    Which “exact” address you searched in address field? I tried few searches but did not get as in screenshot.

    Kiran

    May 23, 2019 at 8:33 am #488334

    stevebullman
    Expired Member
    Post count: 37

    Morning Kiran, see above. I have switched to google maps rather than openstreet and its now working as expected.

    Thanks

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