Alex Rollin

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Viewing 15 posts - 16,726 through 16,740 (of 23,809 total)
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  • in reply to: Listing Images only shown to logged in user/admin #446718

    Alex Rollin
    Moderator
    Post count: 27815

    Refer to the Fastest Cache docs on how to delete the old cache files and folders.

    You can safely delete those files using FTP

    in reply to: Listing Images only shown to logged in user/admin #446706

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    When looking at the listings there does not seem to be an issue with the actual image, with Smush and WP Fastest Cache disabled, so the next place to look is the host.

    Try to contact the host and ask them how to disable all cache.

    Please check with your host about server side cache or optimizations that they might be performing.

    On some hosts there is a Varnish setting that can be problematic.

    in reply to: searching for tags not working #446704

    Alex Rollin
    Moderator
    Post count: 27815

    Something is changing the query string.

    Please also provide FTP to allow us to diagnose further.

    in reply to: cannot see created event, cannot upload images #446703

    Alex Rollin
    Moderator
    Post count: 27815

    Please share ftp. The image issue is a 500 error, and we will need ftp to check on it.

    Thanks

    in reply to: Change Style Options #446700

    Alex Rollin
    Moderator
    Post count: 27815

    1. Whitespace – Th screenshot look like you are pointing out the area to the right of the page/section titles. That is how the theme is setup, to have a background color in the section that also doubles as the color behind the section title. How do you see the whitespace changing? Did you want to change the color of the whole section? That can be adjusted in the theme options (not the customizer).

    2. Theme options – yes, the Theme options should be used to save the changes.

    Other background color options may be used for widgets, or also custom css:

    
    
    
    .geodir-cat-list {
        background: #000;
    }
    

    3. Menu placement – GDF Modern does not have a header menu option like Supreme, that would be a customization.

    4. Listing Descriptions – Here is custom CSS to hide the descriptions in that widget:

    
    
    
    #gd-sidebar-wrapper section.widget p {
        display: none !important;
    }
    
    in reply to: Events missing things #446613

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the developers have been alerted and will post back with an update.

    in reply to: Not working at all #446612

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the developers have been alerted and will post back with an update.

    in reply to: Documentation #446547

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    check out this page for descriptions of the shortcodes used in the default page templates:
    https://wpgeodirectory.com/docs-v2/geodirectory/templates/

    The comprehensive list of all shortcodes is available through the builder itself.

    Shortcodes from each addon are covered on the addon doc page.

    in reply to: Like Facebook button not work #446546

    Alex Rollin
    Moderator
    Post count: 27815

    You can try the FB debugger, which will give you a link to the community standards.

    https://developers.facebook.com/tools/debug/?ref=u2u

    We aren’t involved in the internal aspects of Facebook’s standards and reviews s we can’t change the outcome there, but reviewing the community standards may give you some idea about how to meet them.

    in reply to: issues with advanced search #446543

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent! 🙂

    in reply to: issues with advanced search #446498

    Alex Rollin
    Moderator
    Post count: 27815

    Inside the GeoDirectory settings for Advanced Search you can turn off the autocomplete. That will keep the dropdowns from appearing.

    Maps center on the search results or the listings shown on the page. Do you have ‘autooom’ checked? Make sure to check that in the widget options.

    in reply to: Listing Images only shown to logged in user/admin #446495

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: issues with advanced search #446494

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Thanks for writing in with your question.

    It looks to me like the Pippa listing is not IN Petersfield, but a location nearby Petersfield.

    If the “Petersfield (City)” is selected from the dropdown, then an IN searh will be performed, showing only results that are IN Petersfield.

    If the dropdown location is not selected, but instead just “Petersefield” is entered as shown in the screenshots, then a search NEAR Petersfield is performed, then the Pippa listing shows.

    You can read more about this on the GD Search page:

    https://wpgeodirectory.com/docs/gd-search/

    If you want to direct users to a few big cities, it is possible to merge locations inside the location manager, but this requires ongoing curation of listings and locations.

    https://wpgeodirectory.com/docs/faqs/how-do-i-merge-locations/

    in reply to: Starting billing #446491

    Alex Rollin
    Moderator
    Post count: 27815

    Even if all the packages are free users still need to register to add or claim a listing.

    Later on you can decide how you want to entice them to upgrade to a package that is not free.

    Usually the free package shows fewer fields, or only the description and name of the business.

    in reply to: Listing Images only shown to logged in user/admin #446478

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 15 posts - 16,726 through 16,740 (of 23,809 total)
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