Alex Rollin

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Viewing 15 posts - 1,906 through 1,920 (of 23,809 total)
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  • in reply to: Address Custom Field can't make Not Required #532697

    Alex Rollin
    Moderator
    Post count: 27815

    Seems to be working now. Try clearing cache. Keys can be stored in the browser cache.

    in reply to: Getting irregular results from my search #532696

    Alex Rollin
    Moderator
    Post count: 27815

    I can’t login, unknown username.

    Divi has made some changes recently adding a Theme Builder.

    Try creating the Search Archive with the theme builder feature.

    in reply to: Directory Converter Plugin for PhpMyDirectory Logo Image Issue #532695

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, download the images and rename them on your desktop. Then export the listings, change the image file names in the CSV, then upload both.

    in reply to: Social Importer from Yelp Not Working #532694

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin credentials so we can check on the site:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    in reply to: problem search field #532692

    Alex Rollin
    Moderator
    Post count: 27815

    https://wpgeodirectory.com/docs-v2/addons/advanced-search/#settings

    “Show search suggestions with” and choose “Title” or none

    in reply to: add a listing #532691

    Alex Rollin
    Moderator
    Post count: 27815

    I do not believe that the WP Welcome email is available to customize with GD or UsersWP.

    I will ask the developers to confirm that.

    in reply to: search problems #532690

    Alex Rollin
    Moderator
    Post count: 27815

    Can you make a copy of your site to a staging/test site?

    The conflict test is about diagnosing the issue.

    You can try changing the theme to see if the issue is resolved, in which case we can take a look at the theme to see if it is something that can be fixed. Same for the plugins.

    in reply to: Unable to Access Admin Pages After Activation #532689

    Alex Rollin
    Moderator
    Post count: 27815

    I’m not able to login to FTP

    What needs be done is to disable GD via FTP

    You should then be able to login

    I recommend you then create a new admin user and disable or reset changes you made with the User Role Editor plugin.

    A fresh admin should be able to login with GD enabled.

    Once GD is enabled try visiting the settings and removing the “Subscriber” role from the Restrict WP Admin setting shown here:

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/general/

    in reply to: Unable to Access Admin Pages After Activation #532686

    Alex Rollin
    Moderator
    Post count: 27815

    If you are using the User Role Editor then it makes it possible to assign the subscriber role to admins.

    Please share site credentials and we will fix that up for you.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    DB Credentials
    DB PHPMyAdmin URL:
    DB Name:
    DB User:
    DB Password:

    in reply to: Tags #532684

    Alex Rollin
    Moderator
    Post count: 27815

    The category description is not searched, just the category name.

    in reply to: Im missing Place/Town/City with Zip #532683

    Alex Rollin
    Moderator
    Post count: 27815

    We have a solution for that, the GD Post Address element.

    Do you have the shortcode builder? Here are instructions for using it with the Classic Editor:

    https://wpgeodirectory.com/docs-v2/geodirectory/shortcode-builder/

    You can use that to make something like this:

    
    
    
    [gd_post_address show="icon-value" address_template="%%zip%%, %%city%%"]
    

    Or just use a widget or block, depending on where you want to display the address.

    in reply to: Map Marker #532682

    Alex Rollin
    Moderator
    Post count: 27815

    Please install this and activate it:

    https://wordpress.org/plugins/font-awesome/

    Let us know how it goes

    in reply to: Claim listing button, sidebar & URL #532681

    Alex Rollin
    Moderator
    Post count: 27815

    We recommend this for changing city slugs:
    https://wpgeodirectory.com/docs/better-search-replace-plugin/

    3. Correct
    4. Your custom CSS – I have commented this out

    
    
    
    /*account page desktop view width
    .sd .entry-content.sidebar-right {
        float: none;
        padding-right: 0%;
    }*/
    
    in reply to: Search page #532679

    Alex Rollin
    Moderator
    Post count: 27815

    Is it a normal WP Page used for the GD Search archive template?

    Please share WP Admin credentials and FTP so we can look into the issue.

    in reply to: Need to add Change Logs v2 #532677

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting:

    
    
    
    = 2.0.0.80 =
    * Unable to save empty value for date field - FIXED
    * Porto theme compatibility - FIXED
    * Export post edit date value in CSV - ADDED
    * AyeCode Connect notice now shows on extensions pages - ADDED
    * Genesis theme simple menus & simple sidebars compatibility - ADDED
    * Page Builder Framework theme compatibility - ADDED
    
Viewing 15 posts - 1,906 through 1,920 (of 23,809 total)
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