Alex Rollin

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Viewing 15 posts - 21,031 through 21,045 (of 23,809 total)
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  • in reply to: New users can't add new place listing #419691

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    It seems there is a problem with session on your site. Either the session directory is not writable or it does not exists.
    For a temporary fix, please following lines in the site’s wp-config.php to disable use of PHP sessions within GD & Invoicing. Once added, check again if you can add a listing.

    
    
    
    if ( !defined( 'GEODIR_USE_PHP_SESSIONS' ) ) {
       define( 'GEODIR_USE_PHP_SESSIONS', false );
    }
    if ( !defined( 'WPINV_USE_PHP_SESSIONS' ) ) {
       define( 'WPINV_USE_PHP_SESSIONS', false );
    }
    

    Let us know how it goes

    in reply to: functions.php #419690

    Alex Rollin
    Moderator
    Post count: 27815

    If you followed the instructions to remove the snippet, then the site should be working.

    If it is an issue with functions.php in your theme, then re-install the theme after backing up the functions.php and it you should be able to login. Then you can have a developer look at your code to find the issue.

    in reply to: GeoDir Wrapper not responsive #419689

    Alex Rollin
    Moderator
    Post count: 27815

    The other day someone reported something similar. You can try some CSS to bring it back:

    
    
    
    .description p {
        width: 80% !important;
    }
    

    https://wpgeodirectory.com/docs/customizing-your-style/

    in reply to: Multilocation – Picklist in search #419688

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the location switcher for the menu or as shortcode works in that way.

    https://wpgeodirectory.com/docs/location-manager-shortcodes/#switch

    
    
    
    [gd_location_tab_switcher]
    

    we don’t yet have a dependent dropdown/picklist available for custom fields, but I will flag your question for the developers in case they have something to add.

    in reply to: %%category%% Not Working #419687

    Alex Rollin
    Moderator
    Post count: 27815

    I can’t get in with those credentials, please check and let us know.

    in reply to: Log In Not Redirecting #419686

    Alex Rollin
    Moderator
    Post count: 27815

    Sounds good! Thanks for letting us know!


    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, glad you got it working

    in reply to: Google Analytics Search Parameters #419684

    Alex Rollin
    Moderator
    Post count: 27815

    https://support.google.com/analytics/answer/1012264?hl=en

    I haven’t done that before, but it looks like you enter all the params like

    geo_lat
    geo_lon
    etc

    in reply to: Problems with search #419683

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for letting us know! 🙂

    in reply to: Random Input in Billing Information #419664

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Map Sticky not working #419663

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Diffuse Pins #419563

    Alex Rollin
    Moderator
    Post count: 27815

    Oh?

    The category icons used as the map pins are not ‘retina’ and display at exactly the same size of the image.

    I will flag this for the developers in case they have any ideas.

    in reply to: Front page Map Zoom Level #419561

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    AutoZoom setting will override any other setting. You can turn off autozoom to set the zoom level.

    Let us know if that is the issue.

    in reply to: Log In Not Redirecting #419560

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please post the steps and links we need to see the issue in action on your site.

    thanks

    in reply to: The main marker does not change the location, he "sticks" #419558

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

Viewing 15 posts - 21,031 through 21,045 (of 23,809 total)
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