New users can't add new place listing

This topic contains 35 replies, has 5 voices, and was last updated by  Alex Rollin 6 years ago.

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  • #419594

    Ross Shand
    Expired Member
    Post count: 20

    As per the Title – on site visitmearns.com new users can create an account but can’t create a new listing.

    I suspect I ‘secured’ stuff a while ago to prevent spam but can’t for the life of me recall what!

    any chance you guys can kick me in the right direction?

    Purty please with cherries, cream and coffee 🙂

    #419620

    Ross Shand
    Expired Member
    Post count: 20

    A little more fiddling – nobody can create a new listing – not even ‘admin’ …. something is more broken than I thought – anyone any ideas?

    #419651

    Kor
    Moderator
    Post count: 16516

    Hi Ross,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #419675

    Ross Shand
    Expired Member
    Post count: 20

    url is visitmearns.com

    #419677

    Ross Shand
    Expired Member
    Post count: 20
    This reply has been marked as private.
    #419691

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    It seems there is a problem with session on your site. Either the session directory is not writable or it does not exists.
    For a temporary fix, please following lines in the site’s wp-config.php to disable use of PHP sessions within GD & Invoicing. Once added, check again if you can add a listing.

    
    
    
    if ( !defined( 'GEODIR_USE_PHP_SESSIONS' ) ) {
       define( 'GEODIR_USE_PHP_SESSIONS', false );
    }
    if ( !defined( 'WPINV_USE_PHP_SESSIONS' ) ) {
       define( 'WPINV_USE_PHP_SESSIONS', false );
    }
    

    Let us know how it goes

    #419715

    Ross Shand
    Expired Member
    Post count: 20

    Thanks Alex,

    That doesn’t seem to have worked – would defining a php.ini entry for the location of the sessions dir be a good, more permanent fix?

    I’m guessing at that though so…

    #419736

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please send over FTP details and we will take a deeper look.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    #421203

    Ross Shand
    Expired Member
    Post count: 20
    This reply has been marked as private.
    #421299

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    thank you for replying with FTP. Unfortunately I was unable to connect with those credentials.

    I still there is still an issue, that pressing submit on the listing preview forwards the user to the homepage and the listing is not saved.

    Please review the FTP credentials and test them and let us know the settings you used.

    Thanks

    #421399

    Ross Shand
    Expired Member
    Post count: 20
    This reply has been marked as private.
    #421421

    Ross Shand
    Expired Member
    Post count: 20
    This reply has been marked as private.
    #421438

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There are a few things i see wrong but i don’t see a specific answer.
    1. the theme is a directory theme but another company, there is bound to be conflicts.
    2. recaptcha is enabeld but not showing.
    3. there are https errors.
    4. PHP sessions seem to be working ok but the sessions never reach the submit page for some reason..

    Maybe try starting with a clean fresh install on the server with only GD to see if it works and see what breaks it when activaitng things.

    Stiofan

    #421448

    Ross Shand
    Expired Member
    Post count: 20

    So delete and start again is the best advice?

    Just as well it’s fairly early on in the development 🙁

    #421483

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No, i would just put a new wp install in a sub folder like “test” or “delete-me” so you can track down the problem without having to change your site 🙂

    Stiofan

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