Alex Rollin

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Viewing 15 posts - 22,126 through 22,140 (of 23,809 total)
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  • in reply to: Map not displaying when user clicks on Categorys #413508

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    You are using Supreme Directory theme, so, the map will be included automatically on the listing page.

    #1 There listings with no categories assigned.
    Categories are required, and GD won’t work without them.
    Please assign categories to all your listings.

    #2 Plugins are out of date.
    Mismatched versions produce unpredictable results.
    Please add licensing and updates for all GD Plugins.
    https://wpgeodirectory.com/docs/installing-addons/#updates

    Thank you for writing in with your question, and please feel free to make a new topic if you have more new questions

    Related Links
    https://wpgeodirectory.com/docs/faqs/why-does-my-category-not-show-on-the-map/
    https://wpgeodirectory.com/docs/faqs/why-is-the-map-now-showing-on-the-detail-page/

    in reply to: GD Core Plugin not found #413507

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please make a new topic for your new questions.

    Did you have any more questions about your conversion to GD?

    in reply to: Force Default Map Marker #413506

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Thanks for writing in with your question.

    Unfortunately there is not a built in setting for that, it would be a customization.

    There is a snippet that would change the category icon on the detail page; that might help you achieve your result?

    Search for Snippet to substitute different category icons on the Detail page on this page:
    https://wpgeodirectory.com/docs/faqs/what-are-some-examples-of-changes-that-a-developer-can-make-to-the-listings-page/

    You could then customize that if you had additional needs.

    You could also add some other sort of custom image to your listings, or otherwise just set the same icon for ll your categories.

    Thanks again for writing in, and feel free to make another ticket if you have more questions.

    in reply to: Custom text if no reviews #413505

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    There is no built in setting for that, so you might need to hire a developer to help you.

    We can provide an example, related to the more info tab. You can search the forums for more examples of how to make it conditional, or check out the GD Experts site to contact a developer for help.

    https://wpgeodirectory.com/support/topic/add-some-text-in-the-more-info-tab/#post-28330
    https://geodirectoryexperts.com

    in reply to: Compatibility with WPML new feature #413498

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    If I understand it correctly, then, you should have a working page in the default language but this new feature will show that same default language content on the URL for any other language for the same post?

    And did you already take the step to remove the duplicates?

    If it is not working for posts have you tried it with taxonomy for GD yet?

    Please let us know about the above and provide us with a link to a page that has been setup.

    Also provide FTP and WP Admin so we can take a look at the settings.

    Do you have this setup and working for your normal WP posts and pages?

    Looking forward to taking a look.

    in reply to: Backup and version controls #413402

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    There are lots of hosting options out there that provide a development workflow.

    You can read a bit about how to get going here:

    http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    It is definitely recommended that you cultivate the ability to:

    Backup often
    Backup to your host (with local files)
    Be comfortable with restoring when needed
    Be able to clone your site to test updates or new settings

    On our server requirements page we recommend Cloudways which has a lot of integrated functionality including the ability to clone a WP site, with the assorted bells and whistles to make that a relatively painless affair.

    https://support.cloudways.com/using-git-for-deployment/

    WP uses MySQL, and you can check out their licensing on Oracle’s site: https://www.mysql.com/about/legal/licensing/

    in reply to: Compatibility with WPML new feature #413401

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    That is an unknown right now, but if it causes you any issues with your directory please let us know right away.

    Unless they have changed some fundamental aspect of the plugin, there is a good chance it won’t impact the way it works with GD.

    Let us know what you find out!

    in reply to: Show Listing Title on Listings Review Page #413400

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Julian,

    I checked and you are using the Geo 1280 theme. When I reviewed the HTML on the add listing page I did not see the listing title being loaded, so I am going to confer with a colleague to see what can be done.

    Most themes should load something like this:

    
    
    
    <h1 class="entry-title geodir-big-header-title">GD LISTING TITLE</h1>
    

    Could you please make another private reply and include the following information:

    WordPress Credentials:
    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP User:
    FTP Password:
    FTP Port:

    Once we verify your information we can continue diagnosis in the theme file to provide a fix.

    in reply to: GD Map Not Loading Anymore #413398

    Alex Rollin
    Moderator
    Post count: 27815

    Yay!

    Glad you got it figured out!

    in reply to: Search page issues #413397

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Enable post type for Post To Facebook #413396

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Enable post type for Post To Facebook #413395

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I consulted my colleague for clarification on the feature.

    It will auto post when the listing is first published, but will not autopost on updates. For updates, it must be reposted manually.

    At the moment it looks like your FB settings are not working. Please review those. When trying to import I got an 803 error, and token refresh showed the following error:

    Can't load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and sub-domains of your app to the App Domains field in your app settings.

    This is probably due to your changing the domain name, so, adjusting the fb app settings will be critical to further testing.

    Let us know when the FB import is working again, and we can try testing again


    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Display business owner contact name #413392

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    That sounds like a nice feature to have. Wouldn’t it be most easily done with a custom field?
    You could do that now, without much trouble. Then it is an optional field that listing owners may or may not use at their leisure, and would be hidden automatically if empty.

    Other more complex options would need to have all that engineering added in.

    in reply to: Where is Error Log for Importer? #413390

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Thanks for joining us here in the forum, and for writing in with your questions today 🙂

    When the process completes it should give you a report on screen. There isn’t another more detailed report in another place.

    A couple tips:
    LibreOffice is the only known desktop editor that will produce ‘known working good’ formatting
    Required fields are required. Really. You can find them listed on the doc below

    https://wpgeodirectory.com/docs/core-export/

    We’d be happy to take a quick look at a sample of rows from your CSV file to see if anything obvious jumps out. You can attach a CSV file to a private reply here and we can take a look.

    Thanks again for writing in today! We look forward to seeing your site!

Viewing 15 posts - 22,126 through 22,140 (of 23,809 total)
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