Alex Rollin

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Viewing 15 posts - 23,521 through 23,535 (of 23,809 total)
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  • in reply to: new tab with woocommerce vendor #403302

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    This would be a customization and outside the scope of support. The formidable forms tutorial is provided as proof of concept.

    You may need to hire a developer to take the same approach to integrate the plugin you are working with.

    Thanks for your understanding

    in reply to: Featured Images Missing when using MaxCDN #403298

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Have you tried disabling the MaxCDN related plugins?

    Please disable non-GD plugins to identify which one is causing the issue.

    Also, read the following as GeoDirectory is only fully compatible with GD Booster and WP Super Cache.

    https://wpgeodirectory.com/docs/known-issues/#w3cache

    We are currently working on testing with additional plugins but we can only provide support for GD Booster.

    https://wpgeodirectory.com/support/topic/gd-caching-feedback-wanted/#post-403137

    Thanks!

    in reply to: gd home top section missing #403292

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please eee: https://wpgeodirectory.com/docs/basic-installation/#home

    In Permalinks, choose your GD Home page.

    Then visit WordPress, and set that same page as the front page.

    Let us know how it goes

    in reply to: CPT Custom Add Listing Pages #403291

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Have you restored the pages?

    https://wpgeodirectory.com/docs/basic-installation/#home

    Let’s take this one issue at a time. Have you already re-created those pages and added them to the Permalinks setting?

    Thanks!

    in reply to: Default Location #403290

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    You can remove locations from your directory in GD Multilocations

    Thanks

    in reply to: Changing GD design #403289

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I believe that this is an issue with the encoding of your CSV file.

    When you open the exported file, please use UTF-8 encoding, and save again with UTF-8.

    Then try your import again.

    Thank you for your patience, I hope that works for you.

    Let us know how it goes

    in reply to: Can't upload csv #403288

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I can see when I open your CSV that it is not UTF-8.

    That is a grouped error, as you say. I believe it is the encoding of the sheet that is the issue. The characters are being interpreted as illegal characters because the sheet is not UTF-8. Please change the encoding of the CSV to UTF-8 and save again before you re-import.

    We actually recommend a slightly more thorough process.

    1) Create a new blank CSV file with LibreOffice and choose UTF-8
    2) Open your current sheet and select all , copy all
    3) Paste into the new blank sheet (UTF-8) and save again (as UTF-8)
    4) Try upload again

    https://wpgeodirectory.com/docs/core-export/

    I have updated the documentation to include this special instruction about UTF-8 encoding for CSV.

    Thank you for your patience, and we hope that works for you.

    Let us know how it goes

    in reply to: Can't upload csv #403197

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I planned to take a look at this today, but I still can’t access with the credentials.

    Please check the credentials and let me know.

    Do you have some sort of IP or country filter blocking login, perhaps?

    Please make sure that you have updated all the GeoDirectory plugins you have installed. We are constantly updating the plugin. You can use https://wpeasyupdates.com/ to automate the updates, too.

    We have had some experience with mismatches between CSV character sets and the WordPress database character sets. That said, the plugin supports import of both html and non-english characters, as long as they are valid characters.

    In order to proceed with diagnosis of the issue, please enable wordpress debug mode on your site and attempt the import again.

    Enable debugging via wp-config.php by adding/updating the following lines. During import with site debug enabled, then the errors will be logged to wp-content/debug.log telling you exactly which row is causing the problem.

    
    
    
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    

    Thanks!

    in reply to: To better BuddyPress Menú #403064

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Always happy to hear ideas! You can feel to make and track your feature requests over here: https://wpgeodirectory.com/requests/

    Can you be more specific about the problem or bug you are experiencing?
    What is it you would like to achieve?

    Here is a snippet for removing the events tab, for example:

    https://wpgeodirectory.com/support/topic/remove-events-link-in-buddybar/#post-403024

    in reply to: Changing GD design #403061

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: City and state search not working #403052

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Map not working JAVA error PLEASE HELP #403051

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    upgrading GT to GD is not included in support.

    https://wpgeodirectory.com/geotheme-to-geodirectory/

    https://wpgeodirectory.com/docs/geotheme-to-geodirectory-conversion-tutorial/

    If you are unhappy with your purchase you can request a refund within 30 days: https://wpgeodirectory.com/refund-policy/

    Thanks!

    in reply to: some of the css #403050

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    The is coming along really well, and is looking great!

    I took a look and I see a scroll on the category ribbon in the home page map. Is that what you mean?

    How do you want it to behave?

    I could not load your screenshot above. Please tell us more about what you want to achieve and include a link to the specific page.

    Thanks!

    in reply to: how to edit shortcodes #403044

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please explain a bit more about what you want to do. Is there a page with something you want to change?

    Can you show us the URL and what you want to change?

    Have you already reviewed the core shortcodes: https://wpgeodirectory.com/docs/core-shortcodes/

    Thanks!

    in reply to: Can't upload csv #403041

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 15 posts - 23,521 through 23,535 (of 23,809 total)
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